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Passwords disapear when firefox closes

  • 2 Antworten
  • 2 haben dieses Problem
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  • Letzte Antwort von sprichards53

sprichards53
sprichards53
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It looks like with this new version of Firefox I have to load my saved password file every time I start the browser, and even after doing the reload some of the passwords don't work forcing me to change them, and I would have to do another password save, but if I forget to do it and close the browser all the passwords are delete. I did not have this problem prior to this new install.

Also I prefer to use Firefox as a browser I feel it is way better than Edge and Chrome even though it doesn't work one a two websites I need to use. one only works on chrome the other only works on edge.

Let me know if you need other information.

Stephen Richards [edited emails from public community support forum]

It looks like with this new version of Firefox I have to load my saved password file every time I start the browser, and even after doing the reload some of the passwords don't work forcing me to change them, and I would have to do another password save, but if I forget to do it and close the browser all the passwords are delete. I did not have this problem prior to this new install. Also I prefer to use Firefox as a browser I feel it is way better than Edge and Chrome even though it doesn't work one a two websites I need to use. one only works on chrome the other only works on edge. Let me know if you need other information. Stephen Richards [edited emails from public community support forum]

Geändert am von James

Alle Antworten (2)

sprichards53
sprichards53 Fragesteller
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I found a fix for this, I hope it stays fixed now.

Your Firefox passwords are disappearing because the logins.json file is corrupted, likely due to a security program like Avast or AVG, or because of a recent Firefox "Refresh". To fix this, you can restore the password file from a backup or try to recover it from the "Old Firefox Data" folder on your desktop if you've used the Refresh feature. If your passwords are still in a different profile, you can set that profile as default. Method 1: Recovering from a corrupted file

1. Type about:profiles in the Firefox address bar and press Enter. 2. Click Open Directory for your current profile to see the folder.i 

    - when the window refreshes in Profile: default-release click on Open Folder in Root Directory

3. Look for a file named logins.json.corrupt and a file named logins.json. 

   If logins.json.corrupt exists, you can try renaming the logins.json file to something else, and then rename
   logins.backup to logins.json.

4. Restart Firefox.

sprichards53
sprichards53 Fragesteller
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I'm still having the problem with Passwords deleting when firefox closes. I guess this is goodby to my favorite browser and I will start using Edge and Chrome for now on even though I dislike both of them but at least they save my passwords unlike firefox.

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