Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

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I was notified of someone accessing my account and creating a rcovery key and now I cannot reset my pasword

I was notified of someone accessing my account and creating a rcovery key and now I cannot reset my pasword. please I need help

I was notified of someone accessing my account and creating a rcovery key and now I cannot reset my pasword. please I need help

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How is that even possible unless your gave them your login information.

Hi Chantal, you may be able to reset your password (flushing the Sync data) as long as your email is still listed as primary on the account. Please see:

How to change or reset your Mozilla account password