Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen
Gelöst Archiviert

Cannot retrieve my Firefox account username on my email

peppesc

I asked to retrieve my Firefox account username on my email but i don't receive anything.

I received immediately from notifications@support.mozilla.org the message asking to confirm my email address for completing the registration to this community, and i had confirmed it also for my Firefox account, when i activated it, ... but now there is no way to receive the message with my username.

I asked to retrieve my Firefox account username on my email but i don't receive anything. I received immediately from notifications@support.mozilla.org the message asking to confirm my email address for completing the registration to this community, and i had confirmed it also for my Firefox account, when i activated it, ... but now there is no way to receive the message with my username.

Alle Antworten (4)

I will let the right people know.

Ausgewählte Lösung

I'm sorry, i think i confused my Sync account with this support account i've just created. What i meant for "firefox account" was the first.

I was able to configure a new Sync device using my email address + password. No "username" needed.

My problem is solved.

No need to be sorry;   glad your problem is solved   !
Would you be a dear and mark   your  last post as   Chosen Solution,   so others will know   ?
Thanks   !

Happy112 said

No need to be sorry;   glad your problem is solved   !
Would you be a dear and mark   your  last post as   Chosen Solution,   so others will know   ?
Thanks   !

Hi again,   peppesc   !
You accidentally marked  my  post as   Chosen Solution  ........
Since only you can rectify this:
Would you be a dear and remove the mark from my post and mark   your  last post as  Chosen Solution  ?
Thanks   !
(sorry for being a pain in the you-know-where)