Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

I used the "refresh firefox" feature and all my saved passwords and logins are gone. How do I restore them?

  • 3 Antworten
  • 1 hat dieses Problem
  • 99 Aufrufe
  • Letzte Antwort von Scribe
  • Archiviert

JeffWexler
JeffWexler

I had not used the master password feature, but I did have firefox remember my usernames and passwords. I don't know how to restore them to my profile.

I had not used the master password feature, but I did have firefox remember my usernames and passwords. I don't know how to restore them to my profile.

Alle Antworten (3)

Scribe
Scribe

Hi, that shouldn't happen. Look on your desktop for a folder named Old Firefox Data, and see near the bottom of Refresh Firefox - reset add-ons and settings

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

JeffWexler
JeffWexler Fragesteller

Thanks for the response, but that link doesn't help. I did those steps, but my logins and passwords are gone. It shouldn't happen, but it did. It says I can restore things using the file on my desktop but it doesn't explain how. I have no idea where to place the files in old Firefox data

Scribe
Scribe

See if this helps