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Why can't I log in?

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  • Letzte Antwort von the-edmeister

Just downloaded and installed Firefox. I have just tried and tried to log into the browser - and it refuses to accept my login details. I received the two emails and verified the account etc., so I thought all was well - right up until I tried to log into the browser. I am also totally unable to import bookmarks from my Chrome browser. The "import bookmarks & back up etc etc doesn't show up in my dropdown menu. Any suggestions? Barb H

Just downloaded and installed Firefox. I have just tried and tried to log into the browser - and it refuses to accept my login details. I received the two emails and verified the account etc., so I thought all was well - right up until I tried to log into the browser. I am also totally unable to import bookmarks from my Chrome browser. The "import bookmarks & back up etc etc doesn't show up in my dropdown menu. Any suggestions? Barb H

Ausgewählte Lösung

No login is needed to use Firefox. Those emails may have been for the optional Firefox Account which is used for various Mozilla services. https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-accounts

As far as importing your bookmarks from Chrome, see this support article: https://support.mozilla.org/en-US/kb/import-bookmarks-google-chrome

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Ausgewählte Lösung

No login is needed to use Firefox. Those emails may have been for the optional Firefox Account which is used for various Mozilla services. https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-accounts

As far as importing your bookmarks from Chrome, see this support article: https://support.mozilla.org/en-US/kb/import-bookmarks-google-chrome