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My thunderbird keeps asking for passwords but in a nonsensical way: "Enter your password for kirkpat@charter.net@mobile.charter.net." That doesn't make sense!

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  • 1 hat dieses Problem
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  • Letzte Antwort von christ1

kirkpat737
kirkpat737

I called Charter.com and they've never heard of this problem and assume it's tied in with Thunderbird. I tried powering off and starting back up but that doesn't fix the problem.

HELP!

I called Charter.com and they've never heard of this problem and assume it's tied in with Thunderbird. I tried powering off and starting back up but that doesn't fix the problem. HELP!

Alle Antworten (3)

christ1
christ1
  • Top 25 Contributor
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What is the user ID and server name in your account settings? When did this start? Did you make any changes recently? Did this ever work, or is it a new account?

kirkpat737
kirkpat737 Fragesteller

This just started yesterday. I made no recent changes. This is an old account that's worked fine for several years. When I saw the nonsensical usage of two @'s in one word it made me think it was a virus or malware....

christ1
christ1
  • Top 25 Contributor
  • Moderator

Can you answer ALL questions above please? I doubt this is related to malware.