Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Using Firefox ver. 32.0.3 and the ver. before, realplayer downloader shows up but does not work. Can you help?

  • 1 Antwort
  • 6 haben dieses Problem
  • 15 Aufrufe
  • Letzte Antwort von guigs

jram1414
jram1414
more options

I always update Firefox when notified of a new version, but the last 2 or three updates of Firefox would not let me use Real-player down loader. The Real-player "button" did not even show up on earlier ver. of Firefox 32.0.3. Now on this latest Firefox ver 32.0.3 the Real-player "button" shows up but it's not working to down load anything. Am I missing something or do I have to go to Earlier version of Firefox? Any help is appreciated! Thx in Advance.

I always update Firefox when notified of a new version, but the last 2 or three updates of Firefox would not let me use Real-player down loader. The Real-player "button" did not even show up on earlier ver. of Firefox 32.0.3. Now on this latest Firefox ver 32.0.3 the Real-player "button" shows up but it's not working to down load anything. Am I missing something or do I have to go to Earlier version of Firefox? Any help is appreciated! Thx in Advance.

Alle Antworten (1)

guigs
guigs
more options

Hi jram, Can you please try the following to make sure it is not an add on or extension that is interacting with one another not as intended.

  1. Diagnose Firefox issues using Troubleshoot Mode
  2. Disable each plugin and restart Firefox to see if there is a difference.
  3. Please also see the troubleshooting know for Firefox and the Real Player addon https://support.mozilla.org/en-US/kb/fix-problems-realplayer-add-ons