Firefox Community Forum

I have a firefox account and I sync it to at least two devices. Now I need to change some settings. When I select the change, a prompt appears, asking for a confirmation code as expected. But I never receive a code on my e-mail. I tied many times, over the last days. I checked spam repeatedly. I added accounts@firefox.com to my contacts. What could be the problem? What can I try?

I'm running Firefox 152. When I try to interact with chat bot at https://www.sutterhealth.org/contact-us it says to "Update Permissions". Their tech support said to clear cookies and cache or use Google Chrome. I cleared cookies and data. Their Chat bot still says to "Update Permissions".

I need to help to find out what is causing this block. Thank you!

as i mentioned on the ticket name, my default page shortcuts clips every webpage i visit.

i do not want ev ery visited page on my shortcuts. i want my specific choices of frequently used pages to only be up on there.

i've checked settings for default page shortcuts, but i cannot find anything other than how many row it can show.

any idea on this matter?

Constant crashes bp-07e6bd5a-eaf4-4e9e-a224-b75ed0260619 19/06/2026, 12:31 pm bp-9bd4fea4-296b-4c4a-9cc8-344360260619 19/06/2026, 12:31 pm bp-47fde74e-85ba-4f4d-b475-0929f0260619 19/06/2026, 12:31 pm bp-ded4dabf-31e4-41e9-85ba-933320260619 19/06/2026, 12:31 pm bp-5feafc6b-6731-4a06-9d4a-5f48b0260619 19/06/2026, 12:31 pm bp-3091f1cd-61ea-4c95-96de-6047d0260619 19/06/2026, 12:31 pm bp-9dd887f1-04ea-48e5-8862-beb1b0260619 19/06/2026, 12:31 pm bp-29458f5d-3f64-44af-b78f-cb46f0260619 19/06/2026, 12:31 pm bp-44751d5e-15ef-4742-a2c8-baaba0260619 19/06/2026, 12:31 pm bp-b2bf8034-8cae-4f15-b36b-008bb0260619 19/06/2026, 12:31 pm bp-97ed66a5-2427-453e-b777-7d4ab0260618 19/06/2026, 6:08 am

My impression is that everytime Firefox updates I loose my passwords and bookmarks. This happens on my windows and Linux computers. I believe that I'm not signed in to Firefox but not sure. Would not being logged in cause this problem?

Good morning,

I just made your suggested "reorganisation" of the Firefox Browser with the result that all my hard collation of all my bookmarks, website and passwords are presently gone!!! I can only hope that you have a possibility to recover my datas.

Please advise your instruction to recover my websites, bookmarks etc.

Many thanks in advance.

Günter Duschanski

I would be SO HAPPY if you could add an option under new tab in settings so you can set new tab to a URL or upload a static site! Currently, you can set Firefox home to a custom URL, but you can only set new tab to a blank page or the "Firefox home" page. It would be good if you added an option to upload a static site and add the URL option for new tab too! I want this because I have actually made my own static site custom new tab page, but I can't actually use it. =(

Regards, Kody

Hi Team,I am writing to ask about the rollout timeline for the free Firefox VPN feature in India. I noticed India is currently missing from the supported countries list. Are there any plans to launch this feature for Indian users soon?Thanks!

I want to setup the VPN in firefox but the instructions refer to the VPN icon which is not visible to me. When I try to add it to the toolbar the instructions say to click more tools from the menu at the top right, but there isn't a selection called more tools.

Using version 152.0.1 on windows 11. Have added an extra 'search' box as described in 'Add the Search bar to your Firefox toolbar ". Is it possible to have a default search engine i.e. Google (and the option to choose other engines) on the big search / address bar, but have a DIFFERENT and ONLY option to search with one i.e Wikipedia engine on the smaller search box? i.e. one general search/ address box, and one if you know you want to search with a different default search engine. Tried everything google AI suggested and nothing worked; it said both boxes are 'linked'. Thanks.

For years using firefox, I have had all of the bookmarks and login information retained by Firefox on my old HP laptop, but after buying a new Windows 11 Laptop and performing the Firefox syncing, none of the bookmarks/favorites and none of the password (and other items that used to self-populate) are there on my now machine. This has caused an emergency situation since my old laptop is now fatally broken. I'm wondering how to start diagnosing what the problem is, whether the "syncing" actually occurred within my account, while the syncing process indicated no problem. The new machine has it's own Bookmarks toolbar showing, but only contains a few new bookmarks that I have manually added.

Dear all,

(I think) after the Today's update to version 152, FF stopped showing the blank page in "Home Page" and "New Tab". Instead a (kinda) violet page with a centered search bar is shown :/

pls. repair this THX!

best regards!