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When I have a file that is downloading the download arrow on the browser remains greyed out and nothing happens when I click on it.

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  • Seneste svar af jenbo17

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Previously when I would download a file, the download arrow at the top of the browser window would be green and when I clicked on it it would bring up a window showing all of the current or previous downloads that I had not cleared out. Now, the arrow might turn green briefly, but then quickly goes grey, and when I try to click on it, nothing comes up. In order to see the download window, I have to go to the Firefox menu, and click on the word Downloads.

Previously when I would download a file, the download arrow at the top of the browser window would be green and when I clicked on it it would bring up a window showing all of the current or previous downloads that I had not cleared out. Now, the arrow might turn green briefly, but then quickly goes grey, and when I try to click on it, nothing comes up. In order to see the download window, I have to go to the Firefox menu, and click on the word Downloads.

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If this is specifically when downloading Yahoo mail attachments, some other users have been reporting intermittent problems with those as well.

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hello jenbo17, please try to reset firefox and see if this can address the issue (this will keep your bookmarks & passwords)...

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If this is specifically when downloading Yahoo mail attachments, some other users have been reporting intermittent problems with those as well.

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Resetting Firefox resolved the problem. Thanks!