Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere
Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.
Løst Arkiveret

Downloaded new 8.1 version but won't let me "apply" says don't have sufficent previledges?

Firefox
Susan svarede 14 år siden
Susan
Susan

After downloading the new version of firefox 8.1 could not follow the next 2 steps. When Drag fox to the applications icon when prompted clicked replace existing version, but then prompt says cannot do it because I don't have sufficent previledges. How can i complete download of the new version of firefox.

After downloading the new version of firefox 8.1 could not follow the next 2 steps. When Drag fox to the applications icon when prompted clicked replace existing version, but then prompt says cannot do it because I don't have sufficent previledges. How can i complete download of the new version of firefox.

Alle svar (2)

cor-el
cor-el
  • Moderator

Valgt løsning

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

Susan
Susan Spørgsmålsstiller

Thanks!! cor-el I now have the updated version.