Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cant get tabs to open when using control t or right clicking the mouse or from the file drop down

more options

Okay so the problem is not being able to open new tabs i cant open new tabs by using the file drop down and selecting it, i cant use control t, i cant use the plus button at the end of the tab, and i cant get the right click then select new tab to work. however i can get new tabs by going to a link on a page right clicking and selecting open link in a new tab

Okay so the problem is not being able to open new tabs i cant open new tabs by using the file drop down and selecting it, i cant use control t, i cant use the plus button at the end of the tab, and i cant get the right click then select new tab to work. however i can get new tabs by going to a link on a page right clicking and selecting open link in a new tab

Valgt løsning

Try disabling or uninstalling the Ask toolbar and it should work again. This is a compatibility issue with the Ask toolbar following a security update in Firefox 3.6.13

Læs dette svar i sammenhæng 👍 46

Alle svar (10)

more options

Valgt løsning

Try disabling or uninstalling the Ask toolbar and it should work again. This is a compatibility issue with the Ask toolbar following a security update in Firefox 3.6.13

Ændret af TonyE den

more options

thanks that did the trick

more options

You're welcome

more options

I do not have the ask tool bar and can not open new tabs I did have 4 viruses that are now in the vault 3 from Java that's when this problem started I would be very grateful if someone knows the answer to this

more options

pathway,

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

more options

I have tried safe mode this still dose not work I will be grateful for any other suggestions

more options

You may still be infected.

Do a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:


You can also try a clean reinstall in case some Firefox files got corrupted.

  • Download a fresh Firefox copy and save the file to the desktop.
  • http://www.mozilla.com/firefox/all.html
  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Don't remove personal data if you uninstall the current version.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
more options

yeah i dont have the ask toolbar

more options

This 'right click search' is causing me problems, too. When I am looking for something I right click which gives me the opportunity to Google search for the item in question. The right click works but the new tab doesn't show. When I close the intial page I get the box telling me I am closing the tabs. This is only happening on FF4. I didn't have the problem on earlier builds.

more options

Yup it was the ask toolbar for me... a tool that I never agreed to install on my computer... ask toolbar, pfft... seriously... when are they gonna learn that we don't want their cr*p. Pisses me off how they try to impose their HORRIBLY WRITTEN code on our systems through "freeware" that doesn't even work. If you can't handle the development heat, stay out of the platform...sheesh