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Some websites stopped loading after updating to Firefox ESR 115 on macOS High Sierra

Firefox Site breakages
jbr svarede 4 timer siden
hdandrea1711
hdandrea1711

Hi,

I'm running macOS High Sierra 10.13.3. After Firefox automatically updated me to the Extended Support Release 15.42.0esr (64-bits), some websites no longer load. The page loads blank or the site never finishes loading. Before the update, the previous version of Firefox ran very well on this Mac all the sites I use opened normally. My questions: 1. Is it possible to revert to the Firefox version I was using before this 

  update? If so, which version should I install, and what is the safe way to
  downgrade? I've read that downgrading can affect my profile.

2. If reverting is not recommended, is there any setting within ESR 115 that 

  could restore access to these sites?

Thanks in advance.

Hi, I'm running macOS High Sierra 10.13.3. After Firefox automatically updated me to the Extended Support Release 15.42.0esr (64-bits), some websites no longer load. The page loads blank or the site never finishes loading. Before the update, the previous version of Firefox ran very well on this Mac all the sites I use opened normally. My questions: 1. Is it possible to revert to the Firefox version I was using before this update? If so, which version should I install, and what is the safe way to downgrade? I've read that downgrading can affect my profile. 2. If reverting is not recommended, is there any setting within ESR 115 that could restore access to these sites? Thanks in advance.

Alle svar (1)

jbr
jbr
  • Bidragsyder i top 10

If you open the sites in a new Private Window, is there any difference?

Generally I'd recommend some standard cleanup steps if that's for sites you've visited previously:

  1. Start with clearing Firefox cache.
  2. If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
  3. If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
  4. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon in the left part of the address bar. If ETP is enabled, try disabling it.
  5. If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.
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