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VPN doesn't recognize my signing on

Firefox VPN
Agent virtuel svarede for 2 måneder siden
Demi Waldner
Demi Waldner

The VPN button is visible on my taskbar. When I click it, I am offered the option to sign in. This takes me to a new tab, where I click "Continue" to finish signing in. The page tells me I am signed in successfully and able to start using the VPN, while the VPN drop-down still urges me to sign in, which starts the new tab and same process over again.

The VPN button is visible on my taskbar. When I click it, I am offered the option to sign in. This takes me to a new tab, where I click "Continue" to finish signing in. The page tells me I am signed in successfully and able to start using the VPN, while the VPN drop-down still urges me to sign in, which starts the new tab and same process over again.
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Alle svar (3)

dessertdish
dessertdish
  • Bidragsyder i top 25

Hello,

You could try running Firefox with elevated permissions and test.

Then, you could try restarting the browser.

If that doesn't work, try signing out and back in.

If it still doesn't work, go to Firefox settings under permissions and data and make sure "Allow Firefox to improve features, performance, and stability between updates" is checked.

Lastly, you can go to about:config and set browser.ipProtection.enabled to true.

Agent virtuel
Agent virtuel
  • Bidragsyder i top 10

Hello

Unable to find the built-in VPN in Firefox https://support.mozilla.org/en-US/kb/unable-find-built-vpn-firefox

browser.ipProtection.enabled https://support.mozilla.org/en-US/questions/1578173

This parenthesis, take a look at the screenshot (eg) https://support.mozilla.org/en-US/questions/1576925#answer-1812490, if, browser.ipProtection.enabled, false

To complement A subject https://support.mozilla.org/en-US/questions/1594890

Agent virtuel
Agent virtuel
  • Bidragsyder i top 10

Maybe, please, check, browser.ipProtection.guardian.endpoint https://support.mozilla.org/en-US/questions/1590569

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