Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Youtube freezes constantly and irreversably

  • 4 svar
  • 0 har dette problem
  • Seneste svar af jbr
  • Åben

I have no idea what is happening. Whenever I try to use youtube on firefox the site just freezes. I can still scroll up and down, but nothing that wasn't already loaded loads, I can't click on anything, and nothing except scrolling does anything.

The reload, home, and even screenshot buttons don't work in these frozen youtube tabs. The only way to do anything is to open a new tab and close the frozen youtube one.

Youtube is completely unusable because of this.

I turned off every single addon, I restarted firefox, I restarted the entire computer, I tried in a private tab. It still freezes every time.

I don't have a VPN, I do not have the problem on any other website (even other media-players), and I don't have a clue what is happening.

I do have youtube premium.

Any help would be appreciated. I need to watch stuff for my studies but I just can't

Operating system: Windows 11

I have no idea what is happening. Whenever I try to use youtube on firefox the site just freezes. I can still scroll up and down, but nothing that wasn't already loaded loads, I can't click on anything, and nothing except scrolling does anything. The reload, home, and even screenshot buttons don't work in these frozen youtube tabs. The only way to do anything is to open a new tab and close the frozen youtube one. Youtube is completely unusable because of this. I turned off every single addon, I restarted firefox, I restarted the entire computer, I tried in a private tab. It still freezes every time. I don't have a VPN, I do not have the problem on any other website (even other media-players), and I don't have a clue what is happening. I do have youtube premium. Any help would be appreciated. I need to watch stuff for my studies but I just can't Operating system: Windows 11
Vedhæftede skærmbilleder

Alle svar (4)

To add more information, I have a video of this although I can't upload it here. Also, frozen youtube tabs NEVER unfreeze.

Ændret af Starfleet Personnel 9256316 Leiutenant Commander Everdene den

You can try downloading https://nightly.mozilla.org/ just to see it has any impact. (You'll have no profile, no addons etc. there, so it's like a clean start — its profile is isolated from your current release one)

In case there's an appliance or a security solution interfering along the line, you can also try disabling some protocols (e.g. disabling QUIC in about:config for testing purposes) to see if there's any change.

I'm off to bed and will try the suggested action in the morning. I will say that I forgot to mention that I even uninstalled and then reinstalled firefox and not even that fixed the issue.

Reinstalling the app makes no impact to user data when done correctly, as to not cause any profile loss on reinstall — so that is not a way to try a "clean slate".

Trying a release version in a minimized setup is actually described in Use Troubleshoot Mode in Firefox — the former "Safe Mode" — that's a recommended step if you haven't tried yet.

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.