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cannot connect to btinternet.com server for Thunderbird email

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cmby2
cmby2

'Login to server mail.btinternet.com with username cmby2@btinternet.com failed.' This dialog box appears when Thunderbird is opened, we cannot remember our password as it has not been required before, can you help with this please? P We are tech dummies...

'Login to server mail.btinternet.com with username cmby2@btinternet.com failed.' This dialog box appears when Thunderbird is opened, we cannot remember our password as it has not been required before, can you help with this please? P We are tech dummies...

Ændret af Wayne Mery den

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Ed
Ed
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Try this:

- go to TB menu > Settings > General

- scroll all the way down and click the 'Config editor' button on the right

- click 'Accept the risk and continue' if that appears

- search for mailnews.oauth.usePrivateBrowser > change the value to true

- restart TB

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