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Docusign Issue

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Randy Hurley
Randy Hurley
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I use Firefox as my default browser, and I like it very much.

Problem: I received an outlook email with a link to a Docusign envelope. The link would not connect with Docusign.

Work Around: When I used another browser, Microsoft Edge, the link opened up right away.

Additional Information: I use another digital signature program, Dotloop, and it works without any issues on Firefox.

Question: What can I do to make sure that Docusign works properly on Firefox?

Thank you!

I use Firefox as my default browser, and I like it very much. Problem: I received an outlook email with a link to a Docusign envelope. The link would not connect with Docusign. Work Around: When I used another browser, Microsoft Edge, the link opened up right away. Additional Information: I use another digital signature program, Dotloop, and it works without any issues on Firefox. Question: What can I do to make sure that Docusign works properly on Firefox? Thank you!

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