This thread was archived.
Please ask a new question if you need help.
Archived
DocuSign
Whenever I click a DocuSign link to open in the browser, i get a "page not found" message.
Whenever I click a DocuSign link to open in the browser, i get a "page not found" message.
All Replies (2)
Hmm, unless the links are at least a few weeks old, they probably have not expired.
Are the URLs similar to:
- https://www.docusign.net/Signing/EmailStart.aspx?a=long-value&acct=long-value&er=long-value
- https://na2.docusign.net/Signing/EmailStart.aspx?a=long-value&acct=long-value&er=long-value
- https://eu.docusign.net/Signing/EmailStart.aspx?a=long-value&acct=long-value&er=long-value
If any of the 3 parameters (a, acct, er) are missing or do not have long values, do you use any add-ons that could be removing part of the URL as an anti-tracking measure?
Whoops, on the recent ones, there is an additional parameter:
https://eu.docusign.net/Signing/EmailStart.aspx?a=long-value&etti=24&acct=long-value&er=long-value