Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

QuickBooks won't use Thunderbird since this last update

  • 3 svar
  • 2 har dette problem
  • 129 visninger
  • Seneste svar af Peggy R
  • Åben

I think the last Thunderbird has broken my ability to send reports from QuickBooks to Thunderbird. It has worked wonderfully for years and now I cannot send anymore. I have QB 2024 Enterprise. Does anyone have a fix for this? I have made sure Thunderbird is the default app in both Thunderbird and Windows. I have not upgraded my windows 10 to windows 11. I hope that is not the problem.

I think the last Thunderbird has broken my ability to send reports from QuickBooks to Thunderbird. It has worked wonderfully for years and now I cannot send anymore. I have QB 2024 Enterprise. Does anyone have a fix for this? I have made sure Thunderbird is the default app in both Thunderbird and Windows. I have not upgraded my windows 10 to windows 11. I hope that is not the problem.

Alle svar (3)

Did Thunderbird update to a 64bit version?

Help menu > about to check

Try rolling back to an earlier version.

I just spent about 2 hours on with QuickBooks telling them they had a problem.

It turns out that the problem was with the Thunderbird update. I had recently received the 147.0.2 update. This happened in the background so I didn't know it was done.

I uninstalled Thunderbird and reinstalled version 144.0 and it works again.

I think that I owe QuickBooks an apology... and Thunderbird perhaps owes US one...

I thought I had posted the solution here, my apologies....

I figured out my Thunderbird program needed to be 64 bit and as soon as I upgraded TBird to 64 bit, my problem was solved. Apparently my operating system (which is still Windows 10) wanted to stay on a 32 bit Tbird.

I also think it was QB fault, it was after an update THEY did, not Tbird, for me, that caused the inability to email within QuickBooks after 12/31/25.

Hope this helps someone.

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.