Incoming Server for IMAP account:

   Server Name: mail.twc.com
   Port: 993
   SSL/TLS: SSL/TLS
   Authentication: Normal Password

Incoming Server for POP account: POP Server mail.twc.com POP Port 110 POP Security STARTTLS Username Your Time Warner email address Password Your Time Warner password

Outgoing Server (SMTP):

   Server Name: mail.twc.com
   Port: 587
   SSL/TLS: SSL/TLS
   Authentication: Normal Password

Username = full TWC e-mail address

I tried the above suggestion and got this error message: "Thunderbird failed to find the settings for your email account." I got the same error message after using the settings provided by "The following settings were found by probing the given server." What can I do?

I tried the above suggestion and got this error message: "Thunderbird failed to find the settings for your email account." I got the same error message after using the settings provided by "The following settings were found by probing the given server." What can I do?

Would you please start a new discussion so people will see your question?

Thanks, i have started a new question. my intent here was specifically to seek a different solution than the one suggested, since it did not work for me.