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previous firefox

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i am trying recover my previous firefox account as my laptop went into down can you help . i have tried all options and it just sets up me a new account .

[email address]

[email address]

[mobile number]

i am trying recover my previous firefox account as my laptop went into down can you help . i have tried all options and it just sets up me a new account . [email address] [email address] [mobile number]

Ændret af Paul den

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Hi Shane

Looks like you're dealing with a Mozilla account issue. We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

I will remove your personal data from your question for your privacy and security as this is an open forum.