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Mozilla has difficulties performing and interracting

  • 3 svar
  • 2 har dette problem
  • 45 visninger
  • Seneste svar af markwarner22

Byron
Byron

I am having increasingly frequent cases when Mozilla impedes the correct operations of final actions such as 'submit', 'enter' 'place order' etc. On such occasions, applying the cursor has a minimal effect on the relevant Click Button. I have also had trouble with its proper interaction with Roboform. The latter have tried to provide me with solutions but none have worked so far. I am now in the middle of establishing a separate Profile for Roboform. Surely, all this should not be happening. It certainly does not with Microsoft Edge, which I have had to use in such occasions. It feels as if there is a barrier around Mozilla preventing correct interaction with other bodies. Please help.

I am having increasingly frequent cases when Mozilla impedes the correct operations of final actions such as 'submit', 'enter' 'place order' etc. On such occasions, applying the cursor has a minimal effect on the relevant Click Button. I have also had trouble with its proper interaction with Roboform. The latter have tried to provide me with solutions but none have worked so far. I am now in the middle of establishing a separate Profile for Roboform. Surely, all this should not be happening. It certainly does not with Microsoft Edge, which I have had to use in such occasions. It feels as if there is a barrier around Mozilla preventing correct interaction with other bodies. Please help.

Alle svar (3)

markwarner22
markwarner22

This sounds more like site issue is having issues with the Browser and as you said Edge has issue with the site as well. So this would tell me it's a site issue since two browsers already have issue on Roboform. Sounds like their support team needs to trying using both Edge and Firefox to find out what is going on with their site.

Byron
Byron Spørgsmålsstiller

I am sorry, but you did not read my original email properly. I mentioned Microsoft Edge because I am NOT having this Roboform problem with it. I did so to illustrate that the problem is exclusively with Mozilla and my whole email is expressing this fact! Please try to help accordingly. Thanks

markwarner22
markwarner22

Ok, so not with Edge. But did you ask them to use Firefox on their side and access using Firefox Browser to see if they can trouble shoot why Firefox can't access their site? Firefox is a general Browser and if they have security setup or changes that affect Firefox that is up to them to also check to see what is happening as well. And if this is a bug then one has to follow the bugzilla reporting to Firefox to look into as well.

https://support.mozilla.org/en-US/kb/file-bug-report-or-feature-request-mozilla