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Secure Connection Failure

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hmcassell
hmcassell
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Hello my name is Harold. I am not able to connect to my email. An error message continues during connection efforts with Error Code: SSL_ERROR_RX_MALFORMED_HANDSHAKE There is this further statement -- The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of the problem. So I am calling Verizon for follow-up. If you can help sans my email being down, please call [telephone number].

Thank you

Hello my name is Harold. I am not able to connect to my email. An error message continues during connection efforts with Error Code: SSL_ERROR_RX_MALFORMED_HANDSHAKE There is this further statement -- The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of the problem. So I am calling Verizon for follow-up. If you can help sans my email being down, please call [telephone number]. Thank you

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Paul
Paul
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Hi Harold

I am going to remove your telephone number from your question for your privacy and security as this is an open forum and we do not provide support by telephone.

In respect of the issue you mention, this support article should help:

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect