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FIREFOX 99.0.1 (64-bit)

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  • 1 har dette problem
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  • Seneste svar af cor-el

doreharris
doreharris
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Why am I not able to sign in to my bank account on FIREFOX 99.0.1 (64-bit) ?! I called my bank and they said it is FIREFOX that has the problem and to go to a 'New Private Window' in the FIREBOX browser! After I did that I was able to sign in, but I do not want to use private window, I want to be able to just my regular FIREFOX browser which I have been doing for years until now with FIREFOX 99.0.1 (64-bit)!

Why am I not able to sign in to my bank account on FIREFOX 99.0.1 (64-bit) ?! I called my bank and they said it is FIREFOX that has the problem and to go to a 'New Private Window' in the FIREBOX browser! After I did that I was able to sign in, but I do not want to use private window, I want to be able to just my regular FIREFOX browser which I have been doing for years until now with FIREFOX 99.0.1 (64-bit)!

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cor-el
cor-el
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  • Top 10 Contributor
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You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window