Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

new password request for outgoing mail

  • 3 svar
  • 1 har dette problem
  • 20 visninger
  • Seneste svar af tabkelly

tabkelly
tabkelly
more options

Incoming email is working well, but outgoing is broken. Tried to send an email today and got a request for outgoing email password. the last outgoing email from the account on this computer was Feb 14. the account is an old Verizon account now AOL. The same account has no problem with outgoing from my iPhone using the ios default email app.

Incoming email is working well, but outgoing is broken. Tried to send an email today and got a request for outgoing email password. the last outgoing email from the account on this computer was Feb 14. the account is an old Verizon account now AOL. The same account has no problem with outgoing from my iPhone using the ios default email app.

Alle svar (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Are you using an app password for the Verizon/AOL account?

https://support.mozilla.org/en-US/questions/1364324

tabkelly
tabkelly Spørgsmålsstiller
more options

I did have to use an app that generated new 16 character password a couple months ago. Sorry for the delayed response, did not expect a quick response, thanks.

tabkelly
tabkelly Spørgsmålsstiller
more options

Got to preferences, found saved password, and realized the incoming was still the 16 character code, but the outgoing had reverted to an ancient password. Deleted the outgoing, restarted TB, tried to send an email, entered the new pw. All is well. Again thanks.