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I tried using bitdefender vpn and had lots of problems. when I uninstalled it I can no longer send or receive email. how do I fix this problem ? thanks

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tell me how to fix my problem... I tried using bitdefender vpn and had lots of problems. when I uninstalled it I can no longer send or receive email. how do I fix this problem ? thanks Bill

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I took my computer into shop and they fixed it... thanks Bill

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I am guessing the VPN uninstall was not complete. What do the bit defender people say about uninstalling their VPN? Did you turn it off before you removed it?

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the product was Bitdefender Total Security. bitdefender techs helped the uninstall. yes it was turned off. they said thunderbird should perform normally. they do not know what is causing problem.

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what error messages are you seeing? there should be something usually.

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"connection to server outlook.office365.com timed out"

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from Bitdefender this am... Bitdefender Support Center <bdsupport@tickets.bitdefender.com> Mon 8/23/2021 6:48 AM ​ Hello Bill,

Thank you for your patience.

Can you please try to switch to a more stable internet connection, such as Ethernet or Hotspot and let me know if the issue persists?

- I do not have a problem with my internet... I use att hot spot... thanks.... Bill

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I took my computer into shop and they fixed it... thanks Bill