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Accounts page not loading

slothmaster91

Steps to reproduce:

On my Nexus 5P, running Android 8.1.0, Firefox for Android 68.2.0 (latest), No Add-ons, if I try to navigate to https://accounts.firefox.com or using the Settings->Sign In menu, the pages do NOT load.

Actual results:

Navigating to https://accounts.firefox.com gives me a HTTP 500 Internal Server Error. Navigating to the Settings menu, and then clicking on "Sign In" takes me to about:accounts?action=signin&entrypoint=preferences, which never loads.

Expected results:

I should see a page with a username and password field so I can sign in.

Steps to reproduce: On my Nexus 5P, running Android 8.1.0, Firefox for Android 68.2.0 (latest), No Add-ons, if I try to navigate to https://accounts.firefox.com or using the Settings->Sign In menu, the pages do NOT load. Actual results: Navigating to https://accounts.firefox.com gives me a HTTP 500 Internal Server Error. Navigating to the Settings menu, and then clicking on "Sign In" takes me to about:accounts?action=signin&entrypoint=preferences, which never loads. Expected results: I should see a page with a username and password field so I can sign in.
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Alle svar (2)

Hi

Do you have any add-ons installed in Firefox for Android?

Valgt løsning

Tried this both with Firefox's recommended Addons (HTTPS Everywhere, Privacy Badger, Ghostery, UBlock Origin), and without any addons at all, from a fresh install. Both do not work.

Issue was my browser was blocking all cookies by default. Issue now fixed.

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