Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox will not load on my computer always has before

  • 1 svar
  • 2 har dette problem
  • 14 visninger
  • Seneste svar af FredMcD

more options

When trying to load firefox I get an error message saying the URL address in wrong. All I used to do to load it was click on an icon. Now it doesn't work. What do I do?

When trying to load firefox I get an error message saying the URL address in wrong. All I used to do to load it was click on an icon. Now it doesn't work. What do I do?

Alle svar (1)

more options

What are you using as a home page?

Does the computer have access to the web? Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?