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Clear history non-responsive

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  • 8 have this problem
  • 7 views
  • Last reply by cor-el

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Usually I ctrl+shift+delete to clear my history/cookies/etc, or on the rare occasion i'll click from the drop down box. When i tried to clear my histroy today, the box with all the options to clear history did no pop up.

Usually I ctrl+shift+delete to clear my history/cookies/etc, or on the rare occasion i'll click from the drop down box. When i tried to clear my histroy today, the box with all the options to clear history did no pop up.

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Chosen Solution

Please update to Firefox 22 Update Firefox to the latest release, then try to Reset Firefox Refresh Firefox - reset add-ons and settings

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Make sure that you do not run Firefox in (permanent) Private Browsing mode (Never Remember History).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.