White screen flashing when starting up.

Hello, Whenever I start Thunderbird a brief, white screen flashes before the black background that I prefer loads. I have searched for a solution but found none. Could y… (read more)

Hello,

Whenever I start Thunderbird a brief, white screen flashes before the black background that I prefer loads. I have searched for a solution but found none. Could you help me getting rid of that screen? Thanks for any input.

Asked by Paulo Roberto Elias 20 minutes ago

Emails in inbox have disappeared. This has happened on two computers

Ii recently got a new computer. The old one was getting slow and \i worried about it failing. I am old, and have been slow about getting programs on to the new computer… (read more)

Ii recently got a new computer. The old one was getting slow and \i worried about it failing. I am old, and have been slow about getting programs on to the new computer. I got Firefox installed right away, and after a week or two got Thunderbird installed. My problem has been with Thunderbird. On the new computer shortly after I got it installed, all of my incoming mails disappeared. So I went back to using the old computer for email. It was ok. This was several weeks ago. Suddenly this evening all of my emails on the old computer disappeared from the inbox of one of my two email accounts, the one I use most. Now it has totally locked up. Still that way after shutting it down and rebooting. I have looked through the help files and didn't find anything like my problem. I do know that I have never deleted messages. My computers both use imap. I switched from pop a few years ago when Mozilla suggested the change. Going to bed now. will check email in the morning, to see if it will work.

Asked by pkrumm 5 hours ago

tryed V115b6 did not like it, can not go back V88, TB keeps giving me a Welcome to TB page to setup my email

regular computer KAPUT, temp using an older Apple computer transfering files from backup worked from V66 to V88 tryed V115b6 did not like it, what hidden files did i… (read more)

regular computer KAPUT, temp using an older Apple computer

transfering files from backup worked from V66 to V88

tryed V115b6 did not like it, what hidden files did it change ?? I recopied TB V88, Library files from backup and still get Welcome to TB page to setup my email  :-(  :-( Pls Msg me at [removed phone# and email from public support forum], HELP

Asked by Steve Jasik 1 day ago

Last reply by Steve Jasik 7 hours ago

Calendar in Thunderbird

Whenever I try to delete or edit single instances of a recurring event in Thunderbird, it looks like it is gone, but if I close and reopen Thunderbird, it reappears. This… (read more)

Whenever I try to delete or edit single instances of a recurring event in Thunderbird, it looks like it is gone, but if I close and reopen Thunderbird, it reappears. This happened only recently. I am using Thunderbird 115.11.0 in Linux Ubuntu 24.04. Please advise.

Asked by Michael Lynch 14 hours ago

Thunderbirg 115.11.0 Disabling dark theme

Good morning, I can't deactivate the dark theme (the Themes Menu is inactive!), while another user has a light theme and works perfectly. In addition, the writing of ne… (read more)

Good morning,

I can't deactivate the dark theme (the Themes Menu is inactive!), while another user has a light theme and works perfectly.

In addition, the writing of new messages is in white text on a white background!

How can I solve this problem. thank you in advance for your help

Cordially

Luc

Asked by Luc Jaquet 1 day ago

Last reply by Luc Jaquet 21 hours ago

Outgoing emails.

"Please verify that your Outgoing server (SMTP) settings are correct and try again." I've tried every combination and still can't send emails. Optus insist that their iss… (read more)

"Please verify that your Outgoing server (SMTP) settings are correct and try again." I've tried every combination and still can't send emails. Optus insist that their issues have been resolved. Please help.

Asked by whenangelscry 2 days ago

Last reply by whenangelscry 1 day ago

Can't install Thunderbird, also very slow

Hello! I have tried to install the normal Thunderbird on my PC for months now. Everytime all it does is count more and more files, folders etc. I can't get it to install… (read more)

Hello! I have tried to install the normal Thunderbird on my PC for months now. Everytime all it does is count more and more files, folders etc. I can't get it to install. The two screenshots were made within a few minutes. I let it install for around an hour one time and it simply counted more and more files without ever moving in progress. I really don't know what to do. Restarts, redownloads, nothing works. Maybe someone knows what's wrong. Thanks!

Asked by Phrimpy 4 months ago

Last reply by Phrimpy 2 days ago

Inbox within an inbox

I've been noticing apparent duplicate messages within my unified folders inbox on my desktop recently. Looking further I notice that one of my accounts has 'INBOX' as on… (read more)

I've been noticing apparent duplicate messages within my unified folders inbox on my desktop recently.

Looking further I notice that one of my accounts has 'INBOX' as one of its subfolders which is where the problem appears to stem from. When I look at that account in isolation (ie not in unified folders) I can still see the inbox as a subfolder.

The subfolder 'INBOX' appears to be a duplicate of the account's main inbox (it contains the same number of emails), which may account for the appearance of duplicates.

At a guess this is probably related to inadvertent moving of folders. I find that when trying to use the scroll bar (to scroll down the subfolder list), if the mouse strays slightly to the left it will pick up a subfolder and move it unintentionally. This can cause all sorts of problems with disappearing emails and the folder structures showing differently on different computers.

In this case the duplicate email problem only happens on my desktop. On my laptop I can still see a subfolder named 'INBOX' but it shows as empty and I don't see the duplicate emails in unified folders.

It would be really useful if Mozilla could introduce a 'confirm folder move' feature as that would eradicate inadvertent moves.

How do I resolve the apparent duplicate emails on my desktop? I am somewhat reticent to delete the subfolder 'INBOX' for fear of the potential consequences. . .

Asked by allan55 3 weeks ago

Last reply by allan55 2 days ago

Downloading Messages

I am using a Mac with Big Sur (macOS Monterey, Version 12.7.5), and my email is POP, using Thunderbird Version 115.11.0. I first retrieve the mail header, then I click on… (read more)

I am using a Mac with Big Sur (macOS Monterey, Version 12.7.5), and my email is POP, using Thunderbird Version 115.11.0. I first retrieve the mail header, then I click on "Download the rest of the message" if I wish to read the full message. When I click "Download the rest of the message" to see the contents of the actual message Thunderbird downloads the rest of the message, highlights the message (new) but then displays the next message in the list of messages in my inbox. The message I had wanted to read now becomes the previous message in the list in my inbox. I then have to go back and click on the message itself to see its contents. Please correct.

Asked by attride 2 days ago

Lost all data

Had all my emails stored locally. Accidentally uninstalled Thunderbird. Reinstalled. Unable to Import my old settings from my "profile". Error message says "Unexpected… (read more)

Had all my emails stored locally. Accidentally uninstalled Thunderbird. Reinstalled. Unable to Import my old settings from my "profile". Error message says "Unexpected error" Was able to import configuration alone, but it was all wrong. Can't set up my gmail account. Error message "Malformed server" Please help

Asked by nightrad 2 weeks ago

Last reply by nightrad 3 days ago

New folder notification

Hello, I have a strange issue that i didnt find a solution for online. I have made a few new folder and message filters for them. I dont get number notification in taskb… (read more)

Hello,

I have a strange issue that i didnt find a solution for online. I have made a few new folder and message filters for them. I dont get number notification in taskbar for mails that go in the new folder while the notifications for mails that go in the inbox work just fine.

Asked by markonepo95 1 week ago

Last reply by markonepo95 3 days ago

error message when trying to retrieve email

Just a few days ago, one of my email accounts is unable to retrieve emails and it has the following error message: Unable to write the email to the mailbox. Make sure th… (read more)

Just a few days ago, one of my email accounts is unable to retrieve emails and it has the following error message:

Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

I installed the latest updates but still having a problem on that one account. Other accounts I have on the same server has no problems retrieving the emails so it has nothing to do with "disk space". All settings in the accounts are identical except for the email address so it must have something to do with TBird itself. I know it's not the email server as I can log into those accounts using the browser on their website. Thanks!

Asked by Garfy2008 3 days ago

Using multiple profiles not working in Thunderbird 115

Thunderbird 115 included in 24.04 LTS installation. My profiles are located on the SD card working well on other two laptops running ubuntu 22.04. Swap SD cards between … (read more)

Thunderbird 115 included in 24.04 LTS installation.

My profiles are located on the SD card working well on other two laptops running ubuntu 22.04. Swap SD cards between two laptops is my way of working with Thunderbird since 13.04.

After installation 24.04 LTS (and Thunderbird 115 included). Following the instruction for adding old profile to the new Thunderbird. Help->thunderbird information->about:profiles. Creating new profile. 1) Using the function CHOOSE FOLDER indicated the path to the profile /media/VB/AB49-E208/Thunderbird profile 2) The path to the folder shown by Thunderbird is different (and strange): /run/user/1000/doc/58235/Thunderbird

When looking into the directory tree the folder is empty (obviously). Thunderbird therefore cannot reach the profile located on SD card and doesn't work.

QUESTION: Is there any way to overwrite the profile folder path in Thunderbird 115 ?

Asked by vlaben 1 week ago

Last reply by vlaben 3 days ago

Thunderbird sorts new messages in wrong order

I sort my emails in date order, newest at the top. Recently, new emails have started to arrive at the bottom of the list, until I exit the folder and return, or re-sort… (read more)

I sort my emails in date order, newest at the top. Recently, new emails have started to arrive at the bottom of the list, until I exit the folder and return, or re-sort the Inbox. This seems to be a new bug. Why is it happening?

Asked by Ed W 3 days ago

Outlook pro connexion

Hello, Im trying to connect my account Outlook pro on thunderbird. I have the extension owl Windows 11. I could do on my previous computer 2 months ago. No i couldnt. … (read more)

Hello, Im trying to connect my account Outlook pro on thunderbird. I have the extension owl Windows 11.

I could do on my previous computer 2 months ago.

No i couldnt.

When i m doing the connection through smtp i received this errer message.

Thunderbird need autorisation from administratrice.

When im doing the connection through exchange i receive this message

clientIPAddress 94.109.12.101 X-ClientId: E74E7EF9C8B14572912694A706B2D89F X-Redir-Error ArLym14BNav70IN53Ag|AsTJRt4B-TXm0IN53Ag|ArLym14BQpuq0IN53Ag|AsTJRt4B5yWV0IN53Ag|ArLym14BaYw60IN53Ag|AsTJRt4BpCsZ0IN53Ag|ArLym14BAKXRz4N53Ag|AsTJRt4Bewi1z4N53Ag|ArLym14BGKl0z4N53Ag|AsTJRt4BD29az4N53Ag|ArLym14Bhl0oz4N53Ag|AsTJRt4Bd5oEz4N53Ag|ArLym14B8wCqzoN53Ag|AsTJRt4BNymSzoN53Ag|ArLym14BUWdPzoN53Ag|AsTJRt4Bt483zoN53Ag|ArLym14BnLkAzoN53Ag|AsTJRt4BVUTrzYN53Ag|ArLym14B3jV7zYN53Ag|AsTJRt4BO-tWzYN53Ag|ArLym14BWRF-t4N53Ag X-FEServer AS4P251CA0023 Date:21/05/2024 10:50:2

Can you help?

Thanks

Asked by CoVoyage Sacré 4 days ago

Advanced search

I want to search a local folder and all its subfolders using eg "Match all of the following" but I could not find how to get a search containing these modes. After over h… (read more)

I want to search a local folder and all its subfolders using eg "Match all of the following" but I could not find how to get a search containing these modes. After over half an hour I have found that the term I was looking for is "advanced search", available via a keyboard shortcut. I cannot possibly remember keyboard shortcuts, why do I have to log on to my Mozilla account just to find out how to do it? There should be a comprehensive user manual that I can download for looking up this sort of thing offline?

Asked by msturdy77 1 week ago

Last reply by msturdy77 4 days ago

(Allowing to / easily ) apply filter to folder other than inbox

Hi, after reading the documentation i read that that automatic filters only apply to inbox and archive. Hi have the following issue : sometimes i have fake positi… (read more)

Hi, after reading the documentation i read that that automatic filters only apply to inbox and archive.

Hi have the following issue : sometimes i have fake positive for spam but these message are flooded in real spam. Some job offers answer can be in such folders.

Therefore i created a blacklist filter for spam so as to ease my spam review.

Unfortunately i i have to manually run them. Long time ago i had to go to message filters and then select the folder. Now i can easily click on the "Run filters on folder", option/alt T+R is also nice i am really grateful for that.

- Would it be possible to allow automatic run of filter on some specific/explicit directories ? (after thinking my question twice i understood that checking for circular rules can be very complicated, maybe a warning if a message is to be processes twice by the same rule) - Maybe add a one click shortcut ? button ? - An easy export/sync from/to imapfilter ?

Besr regards.

Asked by colin.goutte 4 days ago