Thunderbird Support Forum

Can't add three existing email accounts to thunderbird. It tells me that they are not configured correctly. These accounts were working in thunderbird until about a year ago. When I changed my computer, only two of my five accounts would add. I have been doing without them but now I need them back. Please help me see why I can't add these three accounts. I am running Thunderbird 115.5.1 (64-bit) The accounts that I am having trouble with are .sbcglobal.net accounts. The ones that work are a .Yahoo.com account and a .gmail.com account.

Thunderbird 115.0 on Linux/Debian is unable to verify and install addons from website. It just freezes when I try - and cannot even manually install addons that I download using Chrome. I even totally deleted all files and folders and reinstalled Thunderbird 115.0 from stratch... what happened?!

I found that after total removal - if I install a earlier version... that I can verify and install addons, but not with version 115.

I also found that I cannot import profiles from zip or even uncompressed folder. I confirmed the profile is less that 2 gig (1.2 gig) - so size of the profile should not be a problem.

I've snooped the Help section but can't find/understand an answer! I have my Composition set to Default, but whenever I forward an HTML email (often a publicity piece) to anyone it places it inline as text, as below. So what should I change to always send the 'pretty' version?

Subject: Conrad, review your recent purchase with Abt! Date: Sat, 02 Dec 2023 10:02:14 -0600 From: Abt Product Reviews <productreviews@abt.com> Reply-To: Abt Customer Service <customerservice@abt.com>

Abt <https://www.abt.com?##tracking##&utm_content=https%3A%2F%2Fwww.abt.com> Product Review

TVs & Electronics <https://www.abt.com/TVs-Electronics/c/5.html?##tracking##&utm_content=https%3A%2F%2Fwww.abt.com%2FTVs-Electronics%2Fc%2F5.html> Appliances <https://www.abt.com/Appliances/c/13.html?##tracking##&utm_content=https%3A%2F%2Fwww.abt.com%2FAppliances%2Fc%2F13.html> Furniture & Mattresses <https://www.abt.com/Furniture-Mattresses/c/57.html?##tracking##&utm_content=https%3A%2F%2Fwww.abt.com%2FFurniture-Mattresses%2Fc%2F57.html> Fitness <https://www.abt.com/Exercise-Fitness/c/1134.html?##tracking##&utm_content=https%3A%2F%2Fwww.abt.com%2FExercise-Fitness%2Fc%2F1134.html>

Added several email addresses to an existing address list, now get error "Choir-2023 <Choir members> is not a valid email address because it is not of the form user@host. You must correct it before sending the email." when trying to use the list. Other address lists are usable.

New Thunderbird 115.4.3 (32 bit) bold font is too thick! Can we reduce the font thickness I find it hard to read. I think it extends the width of the text beyond normal viewing range.

I had an issue with one of my domain emails hosted at ionos so I removed one of my domain accounts and reinstalled it I let is set up with default storage diorectory user/appdata and so on then went to sever settings and changed the local directory to the hard drive my other emails are stored on the only thing is I'm missing all the folders in the directory but my emails are still working. does any one know how I can fix this as I said I have already tried to remove the account and reinstall it and it still come up the same i have included an image of both accounts hosted at ionos not that that should make a differance where its hosted just that they should look the same in the directory!. thanks to any one who could shed some light on this. as you can see there are folders in one but theri missing the ones on the right. shame there is no little app from mozilla that can fix issues like this in thunderbird it would solve so many little issues that seem to pop up now and again.

We have around 16 email accounts at our office we use web.com, for the last two weeks sending emails works sometimes but then it will take several tries to send any email. We get 2 different messages it either times out or says the outgoing server can't be found.

Hi Folks,

I had a fairly sophisticated set of Search Folders set up on custom tags - I guess, long story short, there were a lot, they were complicated to set up, and now they're gone.

I changed IMAP server on the account and on restarting T'bird as requested - they'd gone.

I went for a backup to investigate what had changed - and, discovered all the Search Folders saved as: `[profile] > Mail > smart mailboxes > tags.sbd > [search folder name].msf` Also, there are corresponding directories under `tags.sbd`.

So, my question, why aren't they working and what do I need to do to make them work again? I did a comparison between backup version from before the IMAP server change and there does appear to be some minor changes to the contents of the `[Search Folder name].msf` files.

Also, why does the directory containing my mail messages: `[profile] > ImapMail > mail.gandi.net-maildir` Retain the name of the previous IMAP server and not the new one - and, I guess it's more aesthetic than anything, but perhaps it's connected to the disappearing Search Folders. Anyway, can the directory name be changed?

Thanks

Just recently upgraded to v115 (115.5.0)

I noticed that Edit->Undo will undo moved messages and stuff, but not deleted messages. So if you send a message to the trash and hit undo, it won't undo that. Instead, it will undo whatever you did before it (or won't undo anything if you haven't done anything else since opening TB).

Or is that just me?

Hi,

I'm having a issue with the current Thunderbird not saving my Gmail account when added.

So, I add it, when I close Thunderbird down and reboot it the Gmail account is gone.

I have three other accounts working fine (A domain name, a Hotmail, and a different Gmail account)

Any idea's?

gat.

I tried to access a shared Gmail account via Thunderbird, let's say shared@gmail.com. I don't have a password for this account, but when I log in in the browser, Gmail knows it is a shared account and says "log in using another account" and then I can use personalmail@gmail.com to log in.

I tried this in Thunderbird by adding shared@gmail.com and then using personalmail@gmail.com as the OAuth2 option. I found some tutorials at university websites that use this, but all with Exchange and not Gmail. At first this didn't work; I got an "incoming server already exists" error. By using imap.googlemail.com I circumvented that and the account was added, but it showed the personalmail@gmail.com inbox, not the shared@gmail.com one.

Is there a way to make this work or is it simply not possible?

Hi....I had to help my dad with his email and I needed to log into the server and of course he didn't remember his password so I had to change it on the server. Now of course his Thunderbird client can no longer connect. I have tried a place where I should change it but I cant find it. All articles I have googled talk about clicking on Saved Passwords but when I do that nothing is shown in the list box.

Hi. First, I have more tech problems than I can shake a stick at and I m dealing with concussion and screens (monitors, cell phone, etc) aggravates and I don't track as well online as usual, so I'm asking for help sooner than I would hoping y'all can break it down very smply for me. Thanks for reading.

Thunderbird v.59.2 on Windows Vista desktop. Yup, Vista :-) Cable provider died, so years of emails to addresses using isp-provided email addresses are in Thunderbird but can't use emails.

In short term got TMobile 5G wireless and it is hideous, beware! For now I use my cell as hotspot to get on internet on old desktop.

I'll list what I've tried in a sec, but here's my ultimate goal: I want to get AT&T fiber installed and hooked up on new desktop (Windows 11) and install latest thnder bird there and bring over old files. Before installing at&t I have to formally cancel with former cable provider (it's in an odd limbo). I've assumed it's better to cull all email addresses related to those email accounts before severing all ties.

What I tried: Followed this thread https://support.mozilla.org/en-US/questions/1255223

I can't upgrade to v60 with Vista. I modified advanced config and added strict config Boolean setting and set to false and added check compatibility 59.2 setting and set to false.

The email crawler add on still gives me not compatible error. I restarted Thunderbird and that didn't help, unfortunately.

What can I do?

Again, my two main concerns are 1) harvest email address on my dead email accounts so I can send notifications of my new email addresses and 2) prepare to move all Thunderbird stuff to new desktop once I have working wireless internet to facilitate.

Thank you for your patience with my explanation and any help you can provide.

iinet say its a Thunderbird issue. Removed email account and reinstated. Lost everything ! Dont want to try with other accounts. Same emails sent from Safari on phone work so seems to be Thunderbird. Started two days ago minimum Desperate !

One of the most important uses of threading is to significantly reduce the number of line items in a folder. But for some reason Thunderbird is set up to defeat that goal, leaving us with an unnecessarily long list. I can find no description of how to reverse this impractical default of expanding all threads every time I reopen a folder where the threads had previously been collapsed. (I had hoped this problem would finally be fixed in v.115.5.1, but it wasn't.)

How can I get rid of this annoying problem of having to go through and re-collapse each thread individually every time I open a folder? FYI: I am setting up folders individually to thread, not globally.

Can you please help me make it stop downloading my entire inboxes randomly. I've put up with this for years because my research has failed to find the right answer. It took an hour to download 5000 emails I already had over and over and over make it stop.

Przy próbie wysłania wiadomości pojawia się komunikat o niemożności zapisania wysyłanej wiadomości i przypuszczalnych powodach tego problemu. W Thunderbirdzie mam zamontowanych kilka kont. Ta usterka występuje tylko na jednym koncie i to tym najmniej używanym. -Na dysku mam około 60 GB wolnego miejsca, -Usunąłem stare wiadomości, -Opróżniłem kosz, -Uporządkowalem foldery' Nie pomogło. Proszę o podpowiedź, jak usunąć tę usterkę.

Thunderbird 115.5.1 Windows 10 When I use the Archive Function in this latest edition of Thunderbird, it does not consistently put my emails where I specify in the settings. As far as I know, this only began occurring in this specific version of Thunderbird.

When an account setting is set to archive to Local Archive > Year by Month, it puts the file in a monthly folder in the Local, but!!! it does not put it into the Archive Folder. Nor does it put the Month folder under the specific year as Thunderbird had done in previous iterations.

But, when the account is set to Archive by Year but not by month, it actually does put it into that Year folder in the Archive folder.

I am pointing out an error in the programming of the Archive feature. If I try to manually move the month folder 2021-02 from Local to Local Archive, I get an error message that "A subfolder with the name already exists"

Is there anything that I can do to fix this on my end?