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clean reinstall

I'm trying to perform the clean reinstall for Firefox on my computer. But, I see the instructions for the uninstall, Delete the Firefox installation folder, which is loca… (read more)

I'm trying to perform the clean reinstall for Firefox on my computer. But, I see the instructions for the uninstall, Delete the Firefox installation folder, which is located in one of these locations, by default:

   Windows: (Note: Check both folders.)
       C:\Program Files\Mozilla Firefox
       C:\Program Files (x86)\Mozilla Firefox 

Being I'm not computer wizard I had trouble finding the location of such folder. But when I accessed my program list in my windows program list I see a program named Mozilla maintenance service. When I click on that I see a format/window to "uninstall C:\Program Files (x86)\Mozilla Maintenance Service\." Is this the program/folder I need to uninstall to complete the proper instructions I need to perform a clean install? If so, when I delete it I then reinstall Firefox once again after the uninstall procedure? Is performing the uninstall procedure going to screw up my Firefox browser and my many bookmarks I have accumulated over the years? Can someone please help and explain? Thank you.

Asked by sciencemagic 23 hours ago

Last reply by sciencemagic 2 minutes ago

FireFox font is unreadable and thin

Certain fonts are displayed not as what I set them to in Firefox's settings. At first, I thought it was a windows OS font related issue- it's not. I've followed everyth… (read more)

Certain fonts are displayed not as what I set them to in Firefox's settings.

At first, I thought it was a windows OS font related issue- it's not.

I've followed everything here: https://support.mozilla.org/en-US/questions/1323130 (The answer support link is inaccessible. But following the answer did not fix my issue.)

Also looked to see if any of my add-ons are affecting it. I've disabled them on the sites (in the screenshot) but the fonts are still displayed as attached. Checked to see if the add-on uBLOCK is disabling remote fonts, that feature is not checked so that's not the issue.

Please help, thank you.

Asked by beasther 1 hour ago

Last reply by beasther 12 minutes ago

How would I change this colour?

I'm trying to add translucence to the hover effect on the new tab page, but I can't seem to select it from css. Currently Ive tried adding this in usercontent html:root… (read more)

I'm trying to add translucence to the hover effect on the new tab page, but I can't seem to select it from css.

Currently Ive tried adding this in usercontent

html:root[lwt-newtab-brighttext] {

 --newtab-background-color: #2B2A3366;

}

Asked by ltks 27 minutes ago

Capital One site is not working with the updated Firefox

Since I installed the new updates from Firefox, Capital One is no longer working. I cannot log into the website. Is there something I can do to address the problem? I onl… (read more)

Since I installed the new updates from Firefox, Capital One is no longer working. I cannot log into the website. Is there something I can do to address the problem? I only want to use Firefox especially for all online banking.

Asked by rad 28 minutes ago

Twitch streams not working on the lolEsports site

Hello I have this problem since this morning, seemingly out of nowhere, neither twitch.tv or the lolesports page work properly. It does not load at all. The same pages w… (read more)

Hello

I have this problem since this morning, seemingly out of nowhere, neither twitch.tv or the lolesports page work properly. It does not load at all. The same pages work just fine in chrome and edge. Youtube and other media playing sites work just fine. I´ve already tried updating firefox, cleanin the cache and coockies, etc.

thanks in advance!

Asked by sofi_m_marino 55 minutes ago

Firefox steals keyboard input when audio changes

I use firefox to play music, so I usually have a window in the background while I do other things. When playback starts after a pause, or between songs, the playback win… (read more)

I use firefox to play music, so I usually have a window in the background while I do other things. When playback starts after a pause, or between songs, the playback window often steals keyboard focus. So if I'm typing in another window, I'm interrupted. Very annoying. It happens on at least youtube, navidrome, and jellyfin.

I've found a few others reporting similar issues that suggest setting `mozilla.widget.raise-on-setfocus` to `false` - but this doesn't work for me. How can I figure out what's triggering this keyboard steal so I can fix it?

I'm using firefox esr 102.7.0esr, but it's been happening for a while. I've tried the debian builds and the official firefox.com builds, same behavior. Thanks for any suggestions.

Asked by rvandegrift23 1 week ago

Last reply by rvandegrift23 55 minutes ago

I keep getting an error message every time I go to a site. It says the DNS service crashed, but it reads the message on my supported browser. It reads- Gah!. Your tab has crashed.! Can you help me fix it?

Because the browser you're using Firefox, There's issues with the website you're viewing. Maybe because you opened 54 tabs at once, Or at a period or at the same time. yo… (read more)

Because the browser you're using Firefox, There's issues with the website you're viewing. Maybe because you opened 54 tabs at once, Or at a period or at the same time. you need to close all the tabs now. , or your computer will be running slower memory.! please. For to Firefox. Exhibition point. Enter the right crash report title and name. And then your subject, and then you can send it to Firefox support., to help with your computer to fix issues with windows.

Asked by extraordinarycj 1 hour ago

I keep getting an error message every time I go to a site. It says the DNS service crashed, but it reads the message on my supported browser. It reads. It reads: got. Your tab has crashed.! Can you help me fix it?

Because the browser you're using Firefox, This heaven issues with the website you're viewing. Maybe because you opened 54 tabs at once, Or at a period or at the same time… (read more)

Because the browser you're using Firefox, This heaven issues with the website you're viewing. Maybe because you opened 54 tabs at once, Or at a period or at the same time. you need to close all the tabs now. Exclamation point, or your computer will be running slower memory.! please. For to Firefox. Exhibition point. Enter the right crush report title and name. And then your subject, and then you can send it to Firefox support., to help with your computer to fix issues with windows.

Asked by extraordinarycj 1 hour ago

cannot acces website on firefox, other browsers work properly

In the past, a particular banking/credit card was accessible in Firefox. Now all I get is an error message as follows,....The requested URL was rejected. Please consult w… (read more)

In the past, a particular banking/credit card was accessible in Firefox. Now all I get is an error message as follows,....The requested URL was rejected. Please consult with your administrator.

Your support ID is: 115953259702332837XXX, last 3 numbers removed for possib le privacy issues..

I can directly go to the sit using other browsers, but prefer using Firefox for my browser. Any help in correcting this issue is appreciated. Thanks, Rick.

Asked by ruralrick7 2 hours ago

Missing Tabs

firefox pushed an update overnight while my laptop was in sleep mode....ALL my open tabs were missing this morning! I was in the middle of working on an important project… (read more)

firefox pushed an update overnight while my laptop was in sleep mode....ALL my open tabs were missing this morning! I was in the middle of working on an important project for work. I had bookmarked the pages, but none of them showed in my bookmarked list...PLEASE HELP !!!!

Asked by homewaters 3 hours ago

Site not recognizing my browser, even after registering it

Because of ongoing long-covid I have a couple of websites that I log into for medical purposes on a regular basis. I have registered this laptop through Firefox, and yet … (read more)

Because of ongoing long-covid I have a couple of websites that I log into for medical purposes on a regular basis. I have registered this laptop through Firefox, and yet I still need to get a code from them every time. I have Browser Privacy set to Standard; Delete Cookies and Site Data box is unchecked; Firefox will Remember History. What am I missing? Also, I use ExpressVPN. Might this be the culprit? If so, I will live with the 2FA. I realize this is health data, but the sites do offer to register my device and it never leaves the house.

Many thanks!!

Asked by Art 3 hours ago

Bug in Firefox 109.0.1 ?

I just updated the browser. Just prior to doing that, I used used this website https://www.carpetmdinfo.com/ without any problems. Now, as click on the different tabs o… (read more)

I just updated the browser. Just prior to doing that, I used used this website https://www.carpetmdinfo.com/ without any problems. Now, as click on the different tabs of this website (Home, About Us, Our Cleaning Process, etc.), nothing happens. The same website works without problems with Safari.

Does anyone else experience similar problems?

I looked at reporting the problem as a bug, but I am sorry, it is too complicated for me. If someone could replicate the problem and report it, if in fact the same happens to others, I'd appreciate it.

Asked by Sue 18 hours ago

Last reply by Sue 3 hours ago

yahoo mail

All of a sudden every time I try to sign in on Yahoo mail I get a warning "We've noticed some unusual account activity" and I have to get a text (which I pay for individu… (read more)

All of a sudden every time I try to sign in on Yahoo mail I get a warning "We've noticed some unusual account activity" and I have to get a text (which I pay for individually) to get a code to continue (the code I get by email which would not cost me anything never works). I have no problem when I use Microsoft Edge. What is happening and how can it be fixed.

Asked by vickiedragon 3 days ago

Last reply by vickiedragon 3 hours ago

Zoom way too fast on some websites

Hello, I have a problem with my Logitech MX Master mouse and zooming on images on websites. I had been using Waterfox for a decade or so and the last update destroyed Las… (read more)

Hello, I have a problem with my Logitech MX Master mouse and zooming on images on websites. I had been using Waterfox for a decade or so and the last update destroyed Last Pass which I use many times a day. So I uninstalled it and installed the latest Firefox (as of a few days ago). The problem is that when I open an image on (as far as I can tell) ANY website that allows zooming the zoom is incredibly sensitive and the only was I can get it to behave "normally" is to scroll the wheel a tiny amount, like a mm. I have tried a number of fixes to slow down zooming in the config and none have worked. The ONLY thing that works is going into the Logitech options for Firefox and disabling smooth scroll. This makes scrolling so jerky that I actually get a headache. The one that seems logical is general.smoothScroll.mouseWheel, change the general.smoothScroll.mouseWheel.durationMaxMS to 500 and general.smoothScroll.mouseWheel.durationMinMS to 250. Did that and no effect. I've tried ridiculous values like 999 and 1, 999 and 998, or 2 and 1 and there's no change at all. Even changing smoothScroll.mouseWheel to false has no effect. I need to do this hundreds of times a day and it's killing my productivity.

So the only thing I can think of is that the Logitch Unifying Software is incompatible with Firefox and ONLY Firefox. Is there any fix for this that actually works? I will be forced to uninstall it and ditch Lastpass (which is not an option for me, it has to work).

Asked by nospam15 6 hours ago

HDMI Streaming Issue

When connecting a HDMI cable to stream video content from the Smithsonian Channel and PBS Passport sites to a TV monitor, the signal produces a black screen with sound. … (read more)

When connecting a HDMI cable to stream video content from the Smithsonian Channel and PBS Passport sites to a TV monitor, the signal produces a black screen with sound. Any repeated unplugging and reconnecting of the HDMI cable can also cause Windows to crash (bluescreen). Play DRM content is allowed. Extensions were disabled. For reference, this does not happen with Chrome. I’m running Win 7 Home Premium with i7-3520 in a Dell Latitude E6430. I'm not a programmer. Where do you suggest I start? Thanks! Paul S.

Asked by greentree468 6 hours ago

Firefox slow to load if there are ANY addons installed

FF 109.0.1, but have noticed the problem for a couple of versions now. Firefox loads very quickly, as do new tabs, after refreshing the FF installation, HOWEVER, IF, imm… (read more)

FF 109.0.1, but have noticed the problem for a couple of versions now.

Firefox loads very quickly, as do new tabs, after refreshing the FF installation, HOWEVER, IF, immediately after refreshing, I add ANY addon, and it does not matter what addon it is so please don't try telling me it's because a certain addon slows down the loading of FF, FF immediately takes at least 3-4 seconds to load the homepage when first opening the browser.

Without any addons installed it opens the homepage immediately.

I have tried completely removing FF then reinstalling it and installing my addons. I have tried refreshing FF and then installing my addons. I have tried over 20 different addons, and they ALL have the same result of FF taking much longer to open. Is it the end of the world? No. But FF did NOT used to behave this way and I dislike having to wait 3-5 seconds for the browser to open to the home page just because there is a single addon installed.

And for the record, the only addons that I actually want to USE are New tab override and uBlock origin, but this behavior occurs without those addons installed after a refresh of FF and ANY addon installed.

If you know why this is happening or know of a fix, that would be great.

Darkbreeze-

Asked by Darkbreeze 6 hours ago

Problem with my bank 2FA and firefox

Am using FF 109.01 (64) and the latest Windows 10 (64) ver. I uses their Virus program. With my bank security settings I have check marked to not use 2FA Bank home page… (read more)

Am using FF 109.01 (64) and the latest Windows 10 (64) ver. I uses their Virus program.

With my bank security settings I have check marked to not use 2FA Bank home page asks for a security code anyway.

This has happened to me months ago and all of a sudden everything was OK. ... and now it has happened again. When I use Edge, Bank home page does not ask for a security code. This is the way I would like FF to perform.

I have phoned the Bank IT Help desk and they are bafflled. They had me try a bunch of acrobats but nothing works.

Obviously there is something in FF to tweak. I am using

I have searched and searched on internet, but no solution. I have used FF since it was a baby, and I want to stick with it. Thanks

Asked by tsb 2 days ago

Last reply by tsb 7 hours ago