Firefox Support Forum

after Firefox updated all saved passwords and log ins are missing. I have checked and I only have one profile available. At a loss as to what to do to fix the problem. Help would be very gratefully received.

Patrick

Dear support, I'd like to ask you about auto-update option enabled in Mozilla Firefox. In our company we have Mozilla Firefox ESR onboarded and in use. One of our security report showed that Firefox version we use across company is vulnerable - because not all machines have the latest version installed. So I was a bit surprised because I know that auto-update is enabled for this application. I've checked it on my machine and I've got the latest version once I open Firefox and check via "About" button, right after that I've got the latest update installed. Together with my colleague we checked it on her machine whether it's really needed to check the version manually and then update is installed or is installed in the background and seems that my colleague got an update without manually checking the version, she just left the app open and after some time we checked the version and it was already updated.

My question is - is it enough to have Firefox open and it installed the latest version in the background without any action needed from user? Or user has to manually check the version and afterwards the update will be installed?

Another question I have, is the application vulnerable even if the app is not open?

Thank you in advance & BR

Not noticed before but when I right-click on the Firefox icon in the task bar, it pops up a list of recent browsing addresses, especially the ones that have started off as a i-click, browser tracking or whatever. I didn't think that they should be there as I have selected "always use Private Browsing" and my history is not being saved, or so I thought. These are active links. Clearing history, inc data and cookies doesn't remove these links. Nor does CCleaner or Bitdefender remove these. I want all history and cookies deleted when I exit the Browser. Apart from removing them individually by right-click, what do I do. It seems that Edge does the same on my partners laptop

I am in the US. In the list of Search Shortcuts in firefox preferences, amazon is listed and used to be simply amazon.com. At some point it switched itself to amazon.de...Now anytime I go to amazon, I land on the German version. Yes, I use a vpn, but I never personally set the search shortcut to amazon.de. It happened without my permission. And I'd like to edit it back to the US version but there does not seem to be a way to Add the correct version without installing an extension which should be unnecessary. I can remove the wrong version of course, but then how to add the correct version and prevent it from switching without my permission?

I am on a mac, high sierra, firefox 113.0.2

Thank you.

Hello,

I use Firefox at work and at home on the family computer. To have the possibility to access business data at home, I created a login for my business browser settings. If I micc now from home with my Firfox business account log in and log out again opens the next time Firefox from home automatically the browser with the start tabs of the business. This also after restarting the PC. I want to avoid this at all costs. How can I make the browser accessible to my family again, so that the usual tabs are displayed at startup and we do not need an extra password for the family browser?

Kind Regards

Frank

Hello

Noticed in the last few days I cannot change the proxy settings. Use to be able to. I am on the latest version of Firefox as of today. Try to run Firefox as an administrator but still greyed out. Not sure what is causing this. This is on Windows 10 and a 11 device. Do not have any GPO for firefox. Any idea how to find out what is causing it or ho wto fix it?

On the operating system of windows where the Mozilla browser is installed, we desire to disable user access to all settings so that they can't be accessed. I already generated a working policies.json file but user can still access settings.

Then I put the file local-settings.js in the "firefox_application_folder/defaults/prefs/" with the following text // pref("general.config.obscure_value", 0); // only needed if you do not want to obscure the content with ROT-13 pref("general.config.filename", "mozilla.cfg");

Then I put the file mozilla.cfg in the firefox application folder with the following text // lockPref(); // lock pref, disallow changes

Firefox (v. 113.0.2) returns the following error message: Netscape.cfg/AutoConfig failed. Please contact system administrator. Error: lockPref failed: [Exception... "Component returned failure code 0x80070057] (NS_ERROR_ILLEGALVALUE) [nslPrefBranch.preflsLocked]" nsresult: "0x80070057 (NS_ERROR_ILLEGALVALUE)" location: "JS frame :: prefcalls.js :: lockPref ::line 61" data:no]

See also: http://kb.mozillazine.org/Locking_preferences

Hello:

I'm getting older and my vision is deteriorating. I'm at a stage where I'm having significant difficulty getting past the captcha challenges in more and more websites. When I complain to the websites, they're telling me that they don't control the captcha but that's its hosted and run by my browser.

I need to disable the visual tik-tak-toe picture captcha challenge in my FireFox browser... and replace it with anything else. If I'm not able to stop or replace these captcha's coming up in FireFox way too frequently now... I'm going to have to stop using the browser and switch over to another brand that's handling these security challenges differently.

Can you help me stay on the FireFox browser at this time?

Thanks your your attention & help.

Bill B. [email-removed by moderator]

Hello,

My bank's website has a 2 page verification process for logging on. The first page is for the User ID and the second page is for the password.

Until just a few days ago, I could enter the first letter of my User ID into my bank's website login field, and FF would auto-fill the rest. Now when I enter that first letter, nothing happens. I then have to look up this info before I can continue. Luckily, the second page (for the password) is working just fine.

If I remember correctly, there has been a recent FF update. This new update may be the source of this issue.

Please help!

Thanks, Andre'a

Firefox is Generating Error Messages. I use a password manager and know the correct ID and Password is being used. Twice recently, I have had to resort to Microsoft Edge to get around denial of access by Firefox. What do I need to do with Firefox to eliminate the denial of access of a website?