you've sent me a password reset but can not access it as I need a password to access to the account. Can you send it to a different e mail address?
I need to carry out a password re set. This I have requested, but can not access it until I have a password entered. How do I get past go when the system will not let me.
I need to carry out a password re set. This I have requested, but can not access it until I have a password entered. How do I get past go when the system will not let me.
Chosen solution
Who is 'you'?
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Chosen Solution
Who is 'you'?
Your email password is between you and your email provider and that is NOT Thunderbird. No one at Thunderbird knows your email password, has any control over your email password or is going to send you a new one.
Go to your email providers web mail or email help page and look for a link to reset your password.