Thunderbird Support Forum

Hello, need to automatic delete all mesages older than 30 days. Have filter for that but seems it doesn't work because I still see 369 messages in folder. If I run filter manually, it works and remove old messages fine.

Any idea please? Thank you

I received 3 emails on 16/03/23 which were readable. I need to recheck the information and they have become unreadable and seem to not be related to the original topic. As this involves some payments to Paypal, I would like to be able to resolve the problem. Thank you

Windows 10

Have FOLDERS pane; some have subfolders.

For some reason -- which has never happened before -- copying messages from INBOX or SENT and pasting into one of the subfolders, T'Bird has decided to make all of those messages "subfolder subfolders" (best I can call it, what with the graphic below); i.e., the first message moved over looks fine, but then the subsequent messages all suddenly are listed in this stairstep business.

No. I want each, individual email that I move from INBOX or SENT to remain individual, not chain-linked or whatever it's called.

Why did it decide to do this? How to fix?

Appreciated - Thank you.

I have successfully used thunderbird for years, but cannot add my gmail account. I read the google and TB docs. I have tried this several times. I must be doing something wrong, but not clear to me…

First, I did gmail steps:

1) log into gmail using gmail.com email address and gmail password 2) click on Setting “gear” in upper right 3) click on “see all settings” 4) click on “forwarding and pop/imap” tab 5) verify that “enable imap” is checked. Says “status: imap is enabled”

Then, I did thunderbird steps:

6) clear error log. click File / New / Existing Mail Account 7) enter 3 items: my name, full gmail.com email address, and gmail password 8) check “remember password” 9) click “continue” 10) TB says “configuration found in mozilla isp database” 11) IMAP option already checked 12) click blue “done” button

Then, there were some google popups:

13) in google popup, gmail address already entered, clicked “next” 14) next popup, enter same gmail password from step 1, click “sign in” 15) receive phone call for google 2-step verification and enter code 16) next popup says “mozilla thunderbird email wants to access …” 17) popup has 3 items: email, contacts, and calendar. click “allow”

Finally, back at thunderbird, it says in a yellow box: “Unable to log in at server. Probably wrong configuration, username, or password”. So fails to work.

I accessed settings / privacy / passwords / saved passwords. The list is empty. "Use a primary password" is not checked.

In case helpful, here are the messages in the error console resulting from one attempt (steps 1 to 17), with my gmail address blanked out:

XHRGEThttps://gmail.com/.well-known/autoconfig/mail/config-v1.1.xml?emailaddress=my_gmail_name@gmail.com [HTTP/2 404 Not Found 238ms] XHRPOSThttps://my_gmail_name@gmail.com:hhYY6789AA@gmail.com/autodiscover/autodiscover.xml [HTTP/2 404 Not Found 245ms] XHRGEThttps://gmail.com/.well-known/autoconfig/mail/config-v1.1.xml?emailaddress=my_gmail_name@gmail.com [HTTP/2 404 Not Found 208ms] XHRGEThttps://autoconfig.thunderbird.net/v1.1/l.google.com [HTTP/3 404 Not Found 91ms]

NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.js:200 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 3 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 Some cookies are misusing the recommended “SameSite“ attribute 10 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 Not showing popup notification password with the message Save login for google.com? browserRequest.js:12:13 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 3 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 Loading failed for the <script> with source “chrome://global/content/netError.js”. neterror:128:4 NS_ERROR_ABORT: User canceled primary password entry 3 crypto-SDR.js:90

Any suggestions appreciated. If other diagnostic information I might send, let me know. Thanks

This past Sunday, when I opened my email program, my mail would not open. It was asking for a password. I did not sey it up with a password. After a couple of tries, I got the message that my email had been shut down but it is now re-opened. I logged on my my internet carrier & they said they had not closed my email but if I was using a different email program that might be the problem. Once I signed into my internet carrier, I did start receiving some emails but I am not receiving all the emails that I was receiving before the message that my email has been closed but was now being re-open. Did something happen on your end that can possibly be straightened out?

Thank You, Geraldine Pollard

I changed the email login for my primary account, thinking thunderbird would still show the years of saved messages in folders for the original account. They have gone away, but WHERE TO?

Hey folks, I don't know if this is a new feature or whether I've just noticed it now because I'm getting a lot more e-mails from the US East Coast. I'm on US West Coast time. The time of the received emails appear based on the sender's time zone, not the time I actually received the email, in my time zone. Is this a feature? If so, can I modify it to show received time as per the local time? Thanks, Steve

I have not found a setting in thunderbird that allows thunderbird to keep using and orange or yellow star next to new messages, at least for the same day, after opening any message. As soon as I open a message, all of the orange or yellow stars that indicate new messages disappear. To me, that is illogical and unnecessary. Is there a setting in thunderbird that would change this behavior and keep the stars beside the new messages?

I have 2 computers and have Thunderbird on both. On one PC when I delete emails, they go into the Trash folder for that email account, but on the other PC, when I delete an email it goes into the Trash Folder under Local Folders. I must admit that I don't know the purpose of Local Folders, but that's beside the point. I just want deleted emails to go into the Trash folder for the email account in question. These are all POP email accounts.

Hello.

Well, I created a new website for a specific vendor in my hometown. Despite the storage change (from a shared server to a dedicated one), and the recreation of the e-mails on this new cPanel, with the same settings, I keep getting "This e-mail can't handle encrypted passwords". All settings are correct, with encryption on, but that IMAP error keeps showing...can you help?

Hi there. I hope you can help me.

Suddenly, I am unable to upload outgoing messages to the server and I have a message stuck in the outbox. Clicking on the icon in the bottom left and corner of the screen merely turns me on or offline. Downloading is OK. I've checked the outgoing server settings and all seems to be correct.

Is it my imagination, or is there a setting that prevents automatic uploading to the server when the icon is clicked? If there is, I've been unable to find it.

Any help / suggestions will be greatly appreciated.

Regards

Jan

My thunderbird program has suddenly started to display the mail from only one of my four accounts. The accounts can be seen flashing behind the default on startup but I cannot find a way to display them as they were before and as they work on other machines I have. This is a toshiba laptop which has worked perfectly with thunderbird till now.

Thunderbird (now 102.9.0) appears to change structures/methods from time to time, leaving me unable to find mail folders. This time, creating a new folder does what it should do, but then I can't find the folder afterward. It's there somewhere, but Thunderbird has no tool to find a folder - nor to search for a folder, or to relocate a folder. I can tell the folder exists, because I can't create another one. It's there, somewhere.

Aside from opening folders from A-Z, there seems to be no quick way to find a new folder (nor any folder, for that matter) that I can discover. Any suggestions?

Thanks!

Is it possible to open links from Thunderbird with non-default browser?

I came across a similar old question on superuser and from there this article but even after setting network.protocol-handler.warn-external.https to true Thunderbird does not prompt for browser to use.

I am using Thunderbird version 102.9.0

I finally updated my iMac to Big Sur (11.7.4). Thunderbird (102.9.0) "works" OK, but the inbox message list is, like, invisible. That is, the list is there, but it cannot be seen. I can click on any line of the invisible list, and that message is called up in the message pane, like normal. This makes it very hard to find any particular past email -- I've got to click on each line of the invisible inbox message list, one after the other, just to see what it is. Any fix for this? Thanks!

BTW, the sent mail message list shows up like normal.

With the recent update to Thunderbird I am getting the following error when I click on a link that will take me to the internet for information.

In a window I get

Choose Application Choose an application to open the HTTP link

When I click on the tab for the application it searches for an application (*.exe;*.com) that is not there.

Please assist me, I will even allow remote access to better resolve this headache!

Richard Germain rdg_tech@comcast.net

My TB v102.8.0 has just stopped downloading new messages. I can see new messages on my web server, Optusnet, but they don't download to TB. TB can obviously see the new messages because it counts them and shows a running total just like it was executing the download, but doesn't actually download or show the new message(s) in my TB 'in' box. I was automatically upgraded to TB v.102.9.0 and I thought that this might be the problem, but when i restored to v102.8.0 the problem was still there. My VPN on or off doesn't seem to affect the problem Any thoughts? cheers Peter