Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can I not change opening webpage when booting Firefox with my non-adm PC account.

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

more options

I have created a non-adm account on my Dell PC and have installed Mozilla Firefox with my Adm account. In my non-Adm account I have used the Options menu to set my default opening webpage to a webpage I like. However, when I reboot Firefox, it always goes back to the original default Firefox opening webpage. I don't have that problem with my Administrator account.

I have created a non-adm account on my Dell PC and have installed Mozilla Firefox with my Adm account. In my non-Adm account I have used the Options menu to set my default opening webpage to a webpage I like. However, when I reboot Firefox, it always goes back to the original default Firefox opening webpage. I don't have that problem with my Administrator account.

Chosen solution

You can check for problems with preferences.

Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value.

Read this answer in context 👍 0

All Replies (3)

more options

Which security software (firewall, anti-virus) do you have?

Do you have security software that may be running Firefox in a sandbox environment and restore some files and/or settings on reboot?

more options

My security software is Norton Security Suite (2013), supplied by Comcast. I re-installed Firefox from my non-adm account although I did have to supply my administrator password. Same problem. Firefox always goes to the default Firefox opening page. When I go to my Administrator account I get the page I set (in Options) as my desired default (my.yahoo), even though I set it while logged in to my non-adm account. In other words, I installed Firefox and set the default opening webpage (my.yahoo) in my non-adm account. When I boot Firefox in my non-adm account, I get Firefox default page. When I boot it in my Adm account, I get my.yahoo. Norton Suite was originally installed in the Adm account and no changes were made when I created the non-adm account. I don't have this problem with other browsers.

more options

Chosen Solution

You can check for problems with preferences.

Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value.