Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Solved Archived

Having trouble uninstalling older version and installing newer version. Won't uninstall existing version.

Firefox
natoma replied 13 years ago
natoma
natoma

I've been trying to uninstall an older version of Firefox so I can install a newer version. I go into install/uninstall and try to uninstall the older version and it says that I need to restart the system but it doesn't finish the uninstall when I restart the system

I've been trying to uninstall an older version of Firefox so I can install a newer version. I go into install/uninstall and try to uninstall the older version and it says that I need to restart the system but it doesn't finish the uninstall when I restart the system

All Replies (2)

user633449
user633449

Chosen Solution

To update to a newer version of Firefox you don't need to uninstall the previous version. Read Update Firefox to the latest release

natoma
natoma Question owner

I tried downloading and installing the latest version as you suggested and I continue to get the reply that I need to reboot the system to finish uninstalling the previous version of Firefox before the newest verson can finish installing.