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Amazon.com, Firefox won't let me read customer reviews, sends me to Net Assistant. Never had this with IE. Just switched to Firefox a few days ago.

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  • 1 has this problem
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  • Last reply by Hasan

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I like to read reviews on Amazon.com before I purchase things I have not owned before. On IE I had no problem reading the reviews. However, when I click on the Reviews link on a product's description page, Firefox redirects me to Net Assistant. There is nothing there related to Amazon or reviews or anything else. I cannot read the reviews at all. I don't know if this would happen on other sites or not; most of the others have their reviews on the same page as the product description, but Amazon's link takes you elsewhere. Can anyone help with this? I shop on Amazon quite often, but not now if I can't read reviews.

I like to read reviews on Amazon.com before I purchase things I have not owned before. On IE I had no problem reading the reviews. However, when I click on the Reviews link on a product's description page, Firefox redirects me to Net Assistant. There is nothing there related to Amazon or reviews or anything else. I cannot read the reviews at all. I don't know if this would happen on other sites or not; most of the others have their reviews on the same page as the product description, but Amazon's link takes you elsewhere. Can anyone help with this? I shop on Amazon quite often, but not now if I can't read reviews.

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The Freeze.com NetAssistant is responsible for this issue and you need to uninstall (or at least disable) that extension.

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