Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

a sender needs to be taken off spam list, but there a "not spam" box isn't showing in my "trash" file

  • 2 replies
  • 1 has this problem
  • 56 views
  • Last reply by rureadyet

rureadyet
rureadyet

I need to remove a name from my spam list...the email from this person automatically goes to "Trash" and I don't want it to...and I can't find an area titled "not spam" to click on...there is only an area titled "Spam"

I need to remove a name from my spam list...the email from this person automatically goes to "Trash" and I don't want it to...and I can't find an area titled "not spam" to click on...there is only an area titled "Spam"

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor

Which webmail service do you use (e.g., Yahoo, Gmail, Windows Live Hotmail)?

I assume you're accessing through Firefox, but if you are using Thunderbird, then that would be a very different question.

rureadyet
rureadyet Question owner

gmail