Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

Received .PDF files which when opened are in "Western European Windows" and are just gibberish. I have adobe 10.0.01 installed now. Can you help please in how to correct this Thanks

MJHancock

I received three files in Microsoft Outlook in a PDF format. When I clicked on open I got a window showing "Opening Mail Attchment" and only open from "trusted" sources. After opening it displayed a window for File conversion with Windows as the default with Western European( Windows) as I assume the font. The file was shown but had essentially meaningless characters and numbers with maybe the occasional meaningful word. There seems no way to understand why this happened or to correct it. Can you help please

I received three files in Microsoft Outlook in a PDF format. When I clicked on open I got a window showing "Opening Mail Attchment" and only open from "trusted" sources. After opening it displayed a window for File conversion with Windows as the default with Western European( Windows) as I assume the font. The file was shown but had essentially meaningless characters and numbers with maybe the occasional meaningful word. There seems no way to understand why this happened or to correct it. Can you help please

All Replies (1)