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Firefox on Android [describe problem, e.g. keeps freezing on YouTube].

Mallw

Hi, I'm using Firefox on Android.

Problem: [what happens, e.g. YouTube videos are choppy and the page freezes] When: [always / only on some sites / started after an update] Tried: [restarted Firefox, cleared cache, updated the app, etc.]

Phone model: [e.g. Samsung Galaxy A14] Android version: [Settings > About phone] Firefox version: [Firefox menu > Settings > About Firefox]

Hi, I'm using Firefox on Android. Problem: [what happens, e.g. YouTube videos are choppy and the page freezes] When: [always / only on some sites / started after an update] Tried: [restarted Firefox, cleared cache, updated the app, etc.] Phone model: [e.g. Samsung Galaxy A14] Android version: [Settings > About phone] Firefox version: [Firefox menu > Settings > About Firefox]

All Replies (3)

Hi, thanks for posting. To help you better, could you tell us:

1. Your Firefox version (menu > Settings > About Firefox) 2. Your Android version and phone model 3. Whether it happens on every site or only some 4. What you've already tried

Thanks!

Okay I will follow the rules and the guidelines of your app

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