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not playing new email notification sound

Thunderbird Customization
glen canning replied
glen canning
glen canning

Ok small issue but annoying, I'm using a desktop install of thunderbird,and upto the last few days it has worked fine,I was using a custom sound file to inform of new emails and that was working fine,but yesterday I noticed that no sound was being played when a new email arrived,I've changed it back to default and that is not working either.

Anyone any ideas why it's not working or how to get it back to a working basis?

Ok small issue but annoying, I'm using a desktop install of thunderbird,and upto the last few days it has worked fine,I was using a custom sound file to inform of new emails and that was working fine,but yesterday I noticed that no sound was being played when a new email arrived,I've changed it back to default and that is not working either. Anyone any ideas why it's not working or how to get it back to a working basis?

All Replies (2)

Googlethunderbird.
Googlethunderbird.
  • Top 25 Contributor

Hello there Glen canning.

Please complete these steps:Check the OS Volume Mixer.Verify your system sound settings.Re-select and test the audio file.Restart Thunderbird after your adjustments.

glen canning
glen canning Question owner

Tried all that and no difference,still no sound via thunderbird

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