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Lately an online tool of a client I am using for years doesn't show scroll bars anymore

Firefox Web compatibility
jbr replied
FoxyLady
FoxyLady

Has anyone reported this before? I am working as a contractor for a BigTech company. I am using an online platform/tool of theirs for several years now but after a recent update the work area doesn't show scroll bars anymore. That means I cannot scroll the editor window and can't go beyond the first page. This makes working (and earning money) almost impossible. As even for the tiniest edit I have to download huge tasks which is extremely time-consuming. An inquiry with my manager there indicated that other contractors on firefox experience the same issue. so they consider it a firefox compatibility issue of some kind. They gave me the advice to use Chrome, Edge or Safri instead. Well, I use firefox because I do not want to use Chrome/Edge... Don't know about Safari but my PC is on Windows... Any idea what can cause it and how to resolve the issue?

Has anyone reported this before? I am working as a contractor for a BigTech company. I am using an online platform/tool of theirs for several years now but after a recent update the work area doesn't show scroll bars anymore. That means I cannot scroll the editor window and can't go beyond the first page. This makes working (and earning money) almost impossible. As even for the tiniest edit I have to download huge tasks which is extremely time-consuming. An inquiry with my manager there indicated that other contractors on firefox experience the same issue. so they consider it a firefox compatibility issue of some kind. They gave me the advice to use Chrome, Edge or Safri instead. Well, I use firefox because I do not want to use Chrome/Edge... Don't know about Safari but my PC is on Windows... Any idea what can cause it and how to resolve the issue?

All Replies (2)

amoun
amoun
  • Top 25 Contributor

That means I cannot scroll the editor window and can't go beyond the first page.

I can scroll using the arrow keys also if I highlight some text I can scroll in my case via a track pad but I'm sure a mouse will do.

Sometimes Windows, as is my case is set not to show the tool bars, unless I move the mouse, which under Win 11 is a setting

https://www.elevenforum.com/t/turn-on-or-off-always-show-scrollbars-in-windows-11.4896/

jbr
jbr
  • Top 10 Contributor

Actually, it might be related to a change in v153 — see https://support.mozilla.org/en-US/questions/1597069#answer-1837343 (preference to disable now, and bugs linked with plans to revert the rollout and only opt-in individual broken sites that need it)

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