Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

I have always been able to use and download documents from yahoo, I am getting this error now Error Code: PR_CONNECT_RESET_ERROR, why?

Firefox Web certificates
jbr replied
haileyivy
haileyivy

Secure Connection Failed

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Error Code: PR_CONNECT_RESET_ERROR

this is the entire error message.

Secure Connection Failed The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. What can you do about it? The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem. Error Code: PR_CONNECT_RESET_ERROR this is the entire error message.
Attached screenshots

All Replies (1)

jbr
jbr
  • Top 10 Contributor

That means the site stopped responding. Either the server, or your networking or security appliances dropped it, or the site operator doesn't see enough credentials in the data or verification for access etc.

I'd just go the usual troubleshooting route, trying with addons disabled, signing in via a new Private Window etc. to eliminate any preexisting factors…

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.