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Paid up vpn suddenly disappeared from my laptop -- how do I restore

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Firebox VPN suddenly disappeared from my app tray, and I can't find it in my apps directories, although I'm paid up till Feb 2027. Just want to restart VPN.

Firebox VPN suddenly disappeared from my app tray, and I can't find it in my apps directories, although I'm paid up till Feb 2027. Just want to restart VPN.

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Hi

Mozilla VPN, which you refer to, is one of our premium products. In order to get premium support from a dedicated agent, please sign in to the Mozilla account connected to your subscription (if you haven't already) and then use this link to submit your question.

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