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How can I stop a "request for signature" box taking over my screen at each new website?

  • 24 replies
  • 3 have this problem
  • 157 views
  • Last reply by Paulf

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

All Replies (4)

Hey Paul, when you have the time, we are looking to understand if this happens every time you open a new PDF or not. In order to do so please do the following:

  1. open a PDF
  2. see the callout popup
  3. click the Dismiss button
  4. close the PDF and reopen it

do you still see the callout popup?

Thanks a lot

Sorry, not familiar with the dismiss button. Where is that?

On the lower part of the pop up that asks you to sign, you should see a dismiss button. Is that not the case with you?

No, I have never seen the bottom of the pop up. I can't drag it. I can't resize it (changing magnification has no effect on the pop up just on the image behind it). So I haven't found a way to get to the dismiss button. But this suggests the originator of the button knows it is something that the user may not want to see?

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