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Thunderbird – Unable to Send Emails | Request for Technical Support

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info13604
info13604

Dear Support Team, I am writing to request assistance with an issue I am experiencing with Mozilla Thunderbird. today Thunderbird is no longer able to send outgoing emails. Incoming emails work correctly, but when I try to send a message, it fails and the email remains in the Outbox. I have already checked the following: Internet connection is working correctly Account credentials are correct SMTP settings appear unchanged The issue persists after restarting the application Could you please help me identify the cause of this problem and advise on how to resolve it? If you need any additional information (error messages, server settings, logs, screenshots), please let me know and I will provide them. Thank you in advance for your support. Kind regards,

Dear Support Team, I am writing to request assistance with an issue I am experiencing with Mozilla Thunderbird. today Thunderbird is no longer able to send outgoing emails. Incoming emails work correctly, but when I try to send a message, it fails and the email remains in the Outbox. I have already checked the following: Internet connection is working correctly Account credentials are correct SMTP settings appear unchanged The issue persists after restarting the application Could you please help me identify the cause of this problem and advise on how to resolve it? If you need any additional information (error messages, server settings, logs, screenshots), please let me know and I will provide them. Thank you in advance for your support. Kind regards,

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next
next
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  • Top 10 Contributor

Premessa: questo non è supporto tecnico ma solo un forum di utenti (del resto Thunderbird è gratuito... chi paga i tecnici del supporto?)

Per poter inquadrare il problema prova a fornire queste informazioni:

  1. Versione di Thunderbird
  2. Versione del sistema operativo
  3. Provider delle caselle email (Gmail, Libero, Hotmail, etc.)
  4. Tipologia di account (POP3, IMAP)
  5. Estensioni installate
  6. Messaggi di errore che vengono visualizzati durante l'utilizzo di Thunderbird
  7. Software di sicurezza eventualmente presenti (Antivirus e simili)
  8. Screenshot del problema (se utile a chiarire il contesto)
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