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MS NOW will not stream on Firefox, all other videos will play ok

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  • 0 have this problem
  • Last reply by mudhen33

mudhen33
mudhen33
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I haven't been able to stream videos from the MS NOW website for the last 2 weeks. It has worked great for years. And it's only the MS NOW site, all other websites will play videos. I've tried tips from the web for 5 hours. Nothing worked. I've contacted MS NOW help, and they recommend a different web browser, but I'm happy with Firefox that I've been using for the past 12 years. So far I have: Reloaded the page Checked internet connection Restart browser Restart PC Cleared cache and cookies Disabled extensions Firefox is up to date Reset browser settings All graphics drivers are kept updated Scanned for malware Turned off Firewall Did a msdt.exe -id MaintenanceDiagnostic Disabled all non Microsoft startup sevices

My system: Win7 Home Premium 64 bit OS (very stable) Firefox version 115.30 COX provider

Any help would be appreciated.

I haven't been able to stream videos from the MS NOW website for the last 2 weeks. It has worked great for years. And it's only the MS NOW site, all other websites will play videos. I've tried tips from the web for 5 hours. Nothing worked. I've contacted MS NOW help, and they recommend a different web browser, but I'm happy with Firefox that I've been using for the past 12 years. So far I have: Reloaded the page Checked internet connection Restart browser Restart PC Cleared cache and cookies Disabled extensions Firefox is up to date Reset browser settings All graphics drivers are kept updated Scanned for malware Turned off Firewall Did a msdt.exe -id MaintenanceDiagnostic Disabled all non Microsoft startup sevices My system: Win7 Home Premium 64 bit OS (very stable) Firefox version 115.30 COX provider Any help would be appreciated.

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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mudhen33 said
My system: Win7 Home Premium 64 bit OS (very stable)

Yes it is and I also still have a laptop that dual boots 7 and linux, but you have try the same site on a newer system and see what happens. Site works for me on linux. see screenshot If you don't want win11, just get a linux system up and running and do the same things on it until you're comfortable. I started back in the Win XP days.  ;-)) Seeing several win7 users lately with similar issues on different sites. I'll try the site later and see what happens.

mudhen33
mudhen33 Question owner
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Thanks for your reply back jonzn4SUSE I've tried Linux (Ubuntu and Mint) in the past, but there was too much of a learning curve. It's just frustrating that it worked great, and then 2 weeks ago it stopped with nothing changed, except maybe the Firefox updates. I'll have to my news sources from other websites (Newsnation, The Hill, The Atlantic, Meet the Press, etc. I wonder if others have this problem?

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