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Missing Bookmarks, Passwords and History

  • 1 reply
  • 0 have this problem
  • 88 views
  • Last reply by t.r.ernst
  • Archived

marilynatheriault
marilynatheriault

My bookmarks, history and passwords have disappeared. I looked at the articles, refreshed firefox, have restarted firefox and my computer multiple times but cannot retrieve them.


This is the message when I start firefox

The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

My bookmarks, history and passwords have disappeared. I looked at the articles, refreshed firefox, have restarted firefox and my computer multiple times but cannot retrieve them. This is the message when I start firefox The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

All Replies (1)

t.r.ernst
t.r.ernst

Have you tried the troubleshooting steps in this article? Are you using any third-party security software?

Modified by t.r.ernst