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Log-in infinite loop

markwarner22 replied
Leandro Lourenço

Im trying to log-in into my browser, Firefox, it gave an error the first time then asked me to input a code I received in my email, I did, asked for the password again, gave the password, asked for the mail code again, then password, then mail, then password... and then it got blocked for security reasons, I just need to get into my account. How do I fix this? (new PC, cache and cookies cleared already twice)

Im trying to log-in into my browser, Firefox, it gave an error the first time then asked me to input a code I received in my email, I did, asked for the password again, gave the password, asked for the mail code again, then password, then mail, then password... and then it got blocked for security reasons, I just need to get into my account. How do I fix this? (new PC, cache and cookies cleared already twice)

All Replies (1)

Did you also try to restart the PC and see if the problem continues?