Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have Thunderbird 115.9.0 (64-bit) and made a backup of everything now I cannot restore it

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by david

more options

At Christmas last year I made a complete back-up which came to 6.1Gb. This March my computer crashed and I had to re-install the operating system and all of its programs including Thunderbird. But the backup zip file (when extracted to a folder from the zip file) is in sqllite files, not profile or ics calendar formats. Thus the backup cannot be restored. How do I get Thunderbird to accept these types of files to import the address book, calendar and message filter?

At Christmas last year I made a complete back-up which came to 6.1Gb. This March my computer crashed and I had to re-install the operating system and all of its programs including Thunderbird. But the backup zip file (when extracted to a folder from the zip file) is in sqllite files, not profile or ics calendar formats. Thus the backup cannot be restored. How do I get Thunderbird to accept these types of files to import the address book, calendar and message filter?
Attached screenshots

All Replies (1)

more options

Please show screenshot of the unzipped profile. What you showed is a subset. You should see a full profile.