Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Trying to download openh264.....zip everytime I open Mozilla

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by James

ASH
ASH
more options

Everytime I try to open Mozilla it automatically tries to download "openh264-win64-31c4d2e4a037526fd30d4e5c39f60885986cf865.zip" file, how to stop this ? TIA!!

Everytime I try to open Mozilla it automatically tries to download "openh264-win64-31c4d2e4a037526fd30d4e5c39f60885986cf865.zip" file, how to stop this ? TIA!!

All Replies (2)

James
James
  • Top 25 Contributor
  • Moderator
more options

Dropa said
That's not from Firefox sounds like malware from either site or malware software.

You sure about that?

Why is there an OpenH264 plugin in Firefox? https://support.mozilla.org/en-US/kb/open-h264-plugin-firefox

James
James
  • Top 25 Contributor
  • Moderator
more options

ASH said
Everytime I try to open Mozilla it automatically tries to download "openh264-...

Wonder if reinstalling Firefox may actually fix it as normally a reinstall does little.

You can download the full offline setup at https://www.mozilla.org/firefox/all/#product-desktop-release